Administrative Program Coordinator II – Leadership & Learning Programs

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Administrative Program Coordinator II – Leadership & Learning Programs

Location

Beachwood

Facility

Cleveland Clinic Administrative Campus

Department

Global Leadership and Learning Institute-Caregiver Office

Job Code

T24036

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.    

At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All your efforts are crucial in helping us continue providing the exceptional care our patients and communities have come to expect. As Administrative Program Coordinator II, your work focuses on managing various projects, identifying improvement opportunities and enhancing department efficiency and cohesion. Ultimately, your efforts help ensure Cleveland Clinic can continue delivering the best patient care experience possible.  

A caregiver in this position works a hybrid remote schedule from 8:00 a.m. – 4:30 p.m. 3 days on-site, 2 days remote *Subject to change based on business needs*

A caregiver who excels in this role will: 

• Coordinate and support learning & leadership programs
• Assist with program management and delivery
• Act as a liaison across teams and stakeholders
• Manage meetings, scheduling, and communications
• Support projects, reporting, and presentations
• Identify process improvements and operational efficiencies
• Maintain databases and program documentation

 Minimum qualifications for the ideal future caregiver include: 

• Associate’s Degree and three years of administrative or project management experience OR High School Diploma/GED and five years of experience OR Bachelor’s Degree and one year of experience 
• Strong computer skills and experience with software applications 
• May require a license based on department/institute needs 
• High-level organization & multitasking
• Strong communication (written & verbal)
• Leadership support mindset
• Problem-solving & critical thinking
• Conflict resolution ability
• Time management & scheduling ownership
• Team collaboration & motivation
• Ability to work independently in a fast-paced, ambiguous environment

  Preferred qualifications for the ideal future caregiver include: 

• Bachelor’s Degree in Business Administration, Healthcare Administration or a related field 
• Healthcare, education programs, or related organization experience 
• Experience developing programs (healthcare, financial or education)

Physical Requirements:

• High degree dexterity to operate office equipment.
• May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision.
• Good hearing acuity.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.