Manager, Learning and Development

Confirmed live in the last 24 hours

Five9

Manila, Manila, Philippines (Hybrid)

Hybrid

Posted March 30, 2026

Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

We are seeking a Manager, Learning and Development to lead and evolve our learning programs, systems, and team. This role will partner with business and People leaders to identify development needs, oversee the delivery of impactful onboarding and learning experiences, and drive a cohesive learning ecosystem that supports employee growth and compliance across a global organization.

Responsibilities:

Learning Program Strategy & Development

Champion a culture of continuous learning by promoting self-directed development, knowledge sharing, and growth across the organization.
Consult and partner with business leaders and People Partners to assess learning needs, identify skill gaps, and prioritize learning initiatives aligned to business objectives.
Stay current on L&D trends, best practices, and emerging technologies, integrating relevant approaches into learning strategies and program design.

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