Volunteer Services Coordinator – St. Mary's Hospital

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

40

Work Shift:

Days/Evenings (United States of America)

Primary Function/General Purpose of Position

• Supervises volunteers, performs administrative functions and assists with special projects for the Department of Volunteers. 

• This position acts as a liaison among various hospital departments and volunteers. 

• Coaching, counseling, and improving service are key aspects of this job. 

• The coordinator assists with referrals to the Guest Houses. 

• The coordinator also participates in volunteer recruitment, recognition, orientation, re-orientation, and training.

Employment Qualifications

• Previous work experience in a position that had exposure to a variety of customers.

• Previous work experience and/or training in a volunteer organization preferred.

• Familiarity with office technology and equipment, including personal computers.

• Discretion and good judgment in order to screen volunteers, telephone calls, and relay confidential information.

• Analytical thinking, combined with creativity, in order to assist in the improvement of existing programs and the development of new volunteer placements.

           

Essential Job Functions

Functions of this job may include but are not limited to the following:

• Provide supervision of volunteers.

• Practice continuous quality improvement and constantly monitor the program in order to enhance service.

• Develop program goals and objectives with other members of the Volunteer Services staff.

• Assist with weekend referrals to the Guest Houses, assuring proper registration and accurate documentation.

• Interview prospective volunteers and coordinate the interview process with other Volunteer Services staff.

• Screen volunteer candidates and make assignments based on volunteer strengths and Hospital needs.

• Assist with the development of a volunteer orientation program

• Maintain regular contact with volunteers to assure good coverage.

• Communicate regularly with Hospital staff who work with volunteers and act as a liaison between the volunteers and staff, especially if problems arise.

• Assure ongoing volunteer motivation and appreciation by promoting an attitude of courtesy and service.

• Assist with recruitment in coordination with other staff.

• Problem solve for areas of responsibility.

• Counsel and coach volunteers as necessary.

• Participate in National Volunteer Week activities and attend Volunteer Recognition Celebration.

• Accept other duties as assigned by the leadership of the Department of Volunteer Services.

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Volunteers - St. Mary's Richmond

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.