Patient Registrar - Adult Ambulatory Care Center | Full-Time, Days

Location

Queens, New York

Shift:

Day Flex (United States of America)

Description:

Define the Patient Care Experience

Make a lasting impression on patients at NewYork‑Presbyterian/Queens as a Patient Registrar. Assist patients with questions and concerns, keep families informed, and bring calm, professionalism, and warmth to every interaction. Help make our promise of putting patients first a reality while delivering exceptional customer service to our diverse local community.

As a valued member of our administrative support team, you’ll discover what sets us apart—our passion for the individuals and families we serve. Join a supportive, high‑engagement team and explore this opportunity to make a meaningful impact every day.

Patient Registrar – Full Time | Day Flex | Queens

Register patients for a variety of procedures and appointments while going above and beyond to support their needs. In this role, you will obtain demographic and insurance information, including referrals, pre‑certifications and authorizations, ensure accurate scheduling, and answer high‑volume phone lines.

Location

This position is based at our Adult Ambulatory Care Center, located at
182‑19 Horace Harding Expressway, Fresh Meadows, NY 11365.

Schedule

Monday–Friday, 8‑hour shifts  9:00 AM – 5:00 PM (M, T, W and F)

Thursdays 10:00 AM – 6:00 PM

Hours may change based on the operational needs of the center.

Required Qualifications

• High School Diploma or GED

• Experience with Epic (required)

• 1–3 years of experience in medical clinic or practice scheduling, including insurance referrals, pre‑certification and authorization

• Ability to manage high‑volume inbound calls and answer busy phone lines

• Exceptional customer service, planning, and organizational skills

Preferred Qualifications

• Familiarity with health insurance requirements and clinical coding

• Bilingual in Mandarin and Cantonese

• Bilingual in Spanish

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$31.70-$34.15/Hourly

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.