About the role
If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!
The Accounts Receivable Contact Specialist assists Full Sail students with questions related to tuition charges and payments via phone, email, and in person.Essential Duties and Responsibilities:
- Handles incoming calls from students and parents
- Responds to email inquiries from students and parents
- Assists students visiting the Business Office to make payment or ask questions
- Assists in adding non-tuition charges to student accounts
- Takes incoming payments for tution and fees
- Makes outgoing calls regarding collections or payment due as needed
Other Responsibilities:
- Adheres to the policies and procedures of Full Sail University
- Maintains strict confidentiality of company and personnel information
- Demonstrates a strong commitment to the mission and values of the organization
- Adheres to company attendance standards
- Performs other duties as assigned
Supervisory Responsibilities:
No
Competencies:
- Strong organizational, analytical, and interpersonal skills
- Creative and innovative writing ability, including proofreading and editing for grammar and punctuation
- Exceptional written and verbal communication skills
- Detail oriented
- Ability to multi-task and work independently
- Ability to interact with staff at all levels in a fast-paced environment
Education and/or Experience:
- Bachelors Degree in Business Administration, Finance, or related discipline preferred.
- Previous experience working in a customer service environment.
Computer/Equipment Skills:
- Proficiency using software programs such as MS Word, PowerPoint, Excel, and Outlook
Environmental Factors/Physical Demands:
Work is performed in an office environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone. May be subject to bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.
Full Sail is an Equal Opportunity Employer.
Aplyr's read
Full Sail University offers an immersive education in entertainment, media, arts, and technology, attracting creative individuals passionate about hands-on learning and industry relevance.
What's promising
- •Full Sail's curriculum is tailored to industry standards, ensuring graduates are job-ready.
- •The university emphasizes practical, hands-on learning experiences over theoretical knowledge.
- •Strong connections with industry professionals enhance networking and job placement opportunities.
What to watch
- •High tuition costs may be a barrier for some prospective students.
- •Limited public information about faculty-to-student ratios and class sizes.
- •The university's niche focus may limit opportunities for those seeking broader academic exposure.
Why Full Sail
- •Full Sail offers degree programs specifically designed for the entertainment and media industries.
- •The university's campus features state-of-the-art facilities mimicking real-world industry environments.
- •Full Sail provides accelerated degree programs, allowing students to graduate faster.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Full Sail
Full Sail University is a private university that offers degree programs in various fields including entertainment, media, arts, and technology. It is known for its hands-on approach to education and industry-relevant curriculum.
