About the role

Aplyr's Quick Take

This role is for a Senior Engineer focused on monitoring and troubleshooting server issues, particularly related to Active Directory and associated services. You'll be hands-on with server performance alerts and resolving technical problems, making this an individual contributor position.

Good fit

Ideal candidates have a solid background in IT infrastructure, particularly with Active Directory and server management, and should be comfortable working independently. Experience in a fast-paced environment and strong problem-solving skills are essential.

Worth noting

The company emphasizes a high-growth culture and values adaptability, which may appeal to those looking for a dynamic work environment. However, the spec lacks detail on team structure and collaboration expectations.

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

Key Responsibilities

Perform Server monitoring and troubleshooting for all Active Directory components and roles, including:

DNS, DHCP
Remote Desktop Services (RDS)
DFS Replication (DFSR)
Active Directory Replication
Group Policy Objects (GPOs)

Triage and resolve server performance monitoring alerts, including CPU, memory, disk, and service-level issues.
Identify, analyze, and resolve disk space issues, including:

Drive/disk capacity monitoring
Disk and storage resizing/expansion
Coordination with storage teams when required

Manage Windows patching activities, including:

Troubleshooting patch failures
Applying Cumulative Updates (CU) for Microsoft Exchange
Performing Windows Server version upgrades

Plan and execute patching of virtual machines hosted in Hyper-V clustering environments, ensuring minimal service disruption.
Monitor and troubleshoot backup jobs, ensuring backup success and data integrity.
Actively participate in Disaster Recovery (DR) operations, including:

Restoration activities
DR testing and drills
Validation and documentation of recovery procedures

Provide hands-on troubleshooting and support for virtualization platforms, including:

Hyper-V / Hypervisor environments
VMware infrastructure

Manage and troubleshoot antivirus and security applications, addressing alerts, policy issues, and performance impact.
Apply basic networking knowledge to troubleshoot infrastructure issues, including:

IP addressing, DNS resolution, and routing basics
Network connectivity and firewall-related coordination

Document incidents, resolutions, and standard operating procedures (SOPs).

Required Skills & Experience

Strong experience in Windows Server administration and Active Directory services
Hands-on expertise in server monitoring and alert triage
Solid knowledge of disk/storage management in Windows environments
In-depth understanding of Windows patch management and Exchange CU updates
Experience with Hyper-V clustering and virtual machine management
Practical experience in backup solutions and disaster recovery
Working knowledge of virtualization platforms (Hyper-V / VMware)
Experience supporting AV and endpoint security tools
Basic but solid understanding of networking concepts
Strong troubleshooting, analytical, and communication skills

Preferred Qualifications

Certifications such as MCSE, MCSA, VMware, Azure, or equivalent
Experience in enterprise or managed services environments
Exposure to ITIL processes (Incident, Problem, Change Management)

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Skills & Tags

azure ai data

Aplyr's read

Kaseya is a pivotal player in IT management, attracting professionals keen on automation and security solutions for MSPs and internal IT teams.
Synthesized from recent postings & public sources

What's promising

•Kaseya offers a comprehensive suite of IT management tools, enhancing efficiency for MSPs.
•The company's focus on automation and security addresses critical industry needs.
•Kaseya's growth provides diverse career opportunities across technical and strategic roles.

What to watch

•Kaseya's rapid expansion may lead to integration challenges across its product suite.
•High competition in IT management solutions could pressure Kaseya's market position.
•Limited public information about employee satisfaction and work-life balance.

Why Kaseya

•Kaseya specializes in solutions tailored for managed service providers and internal IT departments.
•The company emphasizes IT automation, a key differentiator in the tech industry.
•Kaseya's diverse role offerings reflect its broad approach to IT management challenges.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Kaseya

Kaseya

kaseya.com

View company

Kaseya is a leading provider of IT management solutions for managed service providers (MSPs) and internal IT departments, offering a comprehensive suite of tools for IT automation, security, and management.