EMEA CRE Programme Manager

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EMEA CRE Programme Manager

This position is available in the UK, the Netherlands, Belgium, Germany, and France.

We are seeking a skilled and experienced Programme Manager to join the EMEA CRE team in a client-side capacity. The ideal candidate will play a vital role in supporting the EMEA Design & Programme Director in the planning, execution, and delivery of capital projects across the EMEA region. This position requires a detail-oriented professional with excellent analytical and communication skills who can effectively manage multiple programmes whilst participating in strategic oversight and financial stewardship of the EMEA CRE capital portfolio.

 

Responsibilities

Project Planning and Execution:

• Assist in developing project execution plans, timelines, briefs, and delivery schedules aligned with strategic business objectives

• Contribute to financial monitoring and delivery of the EMEA CRE capital plan, ensuring adherence to approved budgets and governance frameworks

• Oversee project execution across multiple workstreams, coordinating with Project Managers, project and design team members, external consultants, and delivery partners

• Monitor programme progress against key milestones and report on key performance indicators, service level agreements and contractual measures

• Identify potential risks and collaborate with the Design & Programme Director and project teams to develop effective mitigation strategies

• Support the Design & Programme Director in achieving targeted financial outcomes as determined by the annual Global CRE Capital Plan

• Promote and maintain programme governance structures, including decision-making processes and escalation procedures

• Drive continuous improvement initiatives, project implementation reviews, and implement best practice methodologies across the programme portfolio

 

Communication and Collaboration:

• Facilitate effective communication between project teams, business stakeholders, and external delivery partners

• Organise and lead programme review meetings, prepare agendas, and distribute minutes

• Provide regular status updates and strategic briefings to the Design & Programme Director and senior executive stakeholders

• Act as primary liaison between different stakeholders involved in capital projects

• Proactively manage programme-related issues and facilitate resolution of project challenges

• Support client and stakeholder communication, conferences, and events

• Build and maintain strong relationships with internal business units and external partners to ensure collaboration and alignment

 

Documentation and Reporting:

• Prepare high-quality status reports and executive presentations for CRE leadership and senior stakeholders

• Maintain best practice templates and governance documentation on CRE platforms

• Demonstrate proficiency in programme management software applications and reporting tools

• Prepare PowerPoint presentations, senior leadership updates and briefings, financial analyses, and responses to strategic enquiries

• Support the Design & Programme Director in day-to-day operations and strategic decision-making processes

• Actively collaborate with stakeholders and leverage platform support to optimise programme delivery

• Maintain comprehensive files and documentation related to programme assignments and governance requirements

Financial Management and Strategic Planning:

• Track and monitor programme capital expenditure, providing guidance and oversight to ensure accurate and transparent financial management

• Utilise  enterprise platforms to report on capital plan performance for CRE review and monitoring

• Contribute to the development and refinement of the annual year's capital plan through strategic analysis and stakeholder input

• Support budget development processes and advise on inclusions or exclusions for strategic consideration

Requirements/Qualifications

Essential Experience and Knowledge:

• 5+ years' experience in programme or project management within corporate real estate, fit-out project delivery, or similar environments

• Proven track record of managing complex, multi-stream programmes with cross-functional dependencies

• Experience in client-side environments with demonstrated ability to support senior leadership and stakeholders

• Understanding of capital project delivery processes from business case development through to operational handover

• Experience of project financial management, budget control, and performance reporting

 

Core Competencies:

• Detail-oriented and organised with ability to proactively plan and manage multiple projects simultaneously

• Excellent communication skills in written and verbal English, with ability to engage effectively with senior stakeholders

• Self-starter with ability to work independently whilst providing comprehensive support to senior leadership

• Inquisitive and analytical mindset with ability to question information and obtain satisfactory responses for stakeholder communication

• Proactive approach to identifying opportunities and taking initiative without constant direction

 

Technical Proficiency:

• Proficiency with Microsoft Office Suite, particularly Excel, PowerPoint, Project, and Outlook

• Familiarity with programme management methodologies, tools, and best practices

• Ability to interpret and evaluate design documentation and cost plans to support informed project decision-making

 

Leadership and Interpersonal Skills:

• Strong interpersonal skills with ability to interact confidently with senior stakeholders

• Diplomatic and tactful approach to stakeholder management across diverse organisational levels

• Capacity to deal with ambiguity and make informed decisions without having complete information

• Ability to navigate organisational dynamics and facilitate adoption of new processes and strategic initiatives

• Experience in leading team members to achieve ambitious project outcomes and operational readiness

• Focus on delivering value that exceeds expectations whilst maintaining strong CRE and stakeholder relationships

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Location:

On-site –Birmingham, GBR, Bristol, GBR, Greater Manchester, GBR, Leeds, GBR, London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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