Assistant Chief Engineer

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

The Hilton Philadelphia at Penn’s Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it’s the only hotel located directly on the Delaware River Waterfront at Penn’s Landing in Philadelphia’s downtown. The Hilton Philadelphia at Penn’s Landing’s 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32” LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views.

What you will have an opportunity to do:

What you will have an opportunity to do:

The Assistant Chief Engineer is responsible for hands-on leadership & oversight of the daily activities of the operational Engineering staff within the hotel. This includes establishing and maintaining safety procedures & documents; approving, scheduling and authorizing project activities; maintenance of all equipment, compliance with applicable environmental, safety, and health regulations, company directives, and safety requirements.  This role will require the ability to lead teams of diverse Engineering expertise and operational focus to successfully achieve objectives.

POSITION RESPONSIBILITIES/DUTIES:

• Provide technical, functional and operational leadership that cover a variety of functional areas such as: facility management and maintenance, industrial hygiene, chemical safety, equipment safety, and project planning.
• Monitor all building systems (automation systems, fire systems, electrical, elevators, HVAC, hotel, and preventative maintenance) as well as all engineering equipment and machinery. Ensure always in primal working order and troubleshoot when necessary
• Coordinate with all support departments (Housekeeping, Front Office, Convention, F&B, Security and others) to understand immediate operational needs; follow through to ensure successful completion
• Collaborate with stakeholders to develop short-term operational plans and long-term strategic plans for each area that identifies operational and sustainment requirements
• Manage administration, cost, schedule and performance of all trades and functions; evaluate critical issues/impacts, and ensure the optimal utilization of resources and talent
• Support project teams by ensuring all work scope falls within the approved facility authorizations and is executed safely and securely by following established processes and procedures
• Foster a culture that promotes professional development, safety and inclusion by orchestrating growth opportunities and ensuring timely task completion in a dynamic resort environment. Establish clear responsibility and accountability for carrying out requirements
• Exercise discretion and independent judgment when evaluating new programs, new services and new ideas
• Stay abreast of property goals in order to create, support and present departmental goals to executive leadership 
• Continue to learn and be on the forefront of new technology for the hotel industry
• Create ways to further enrich the guest experience by continuously reviewing, implementing and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles, retention of luxury standards
• Proactively seek guest feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience
• Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction 
• Develop collaborative relationships and synergy with all support departments such as Convention Sales & Services, Facilities, Security, Front Services, Front Office, F&B, and Executive Offices
• Foster a management team that possesses and delivers on key strategies of guest service, team member relations, team cooperation, financial responsibility and asset management
• Ensure all accounting, payroll and team member relations matters are handled in compliance with company policy
• Perform other functions as needed

What are we looking for?

EDUCATION & EXPERIENCE:

• Minimum of five (5) years’ experience in a Facilities-related position, or equivalent experience
• Previous experience in a resort, hotel, or industrial complex preferred.
• HVAC certification is a plus.
• OSHA 30/10 certification preferred.

KNOWLEDGE/SKILLS/ABILITIES:

• Ability to work varied shifts, including weekends and holidays
• Working knowledge of Microsoft Office
• Excellent customer service skills
• Ability to function well under pressure, manage multiple priorities, and meet established deadlines
• Must possess mature personal discretion and sound judgment
• Strong leadership abilities, sound judgment, superior problem solving and decision-making skills
• Excellent organizational, analytical and project management skills, with particular attention to quality and detail
• Interpersonal skills to deal effectively with all business contacts
• Professional appearance and demeanor

What are we looking for?

Compensation:

$78

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$78

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.