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Senior Store Technical Service Representative

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Posted

47 days

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About the role

You’ll love it here! We are hiring immediately for a senior store technical service representative, which we call a senior in-store agent. In this role, you will provide technical support to customers by understanding their needs and creating solutions.

Join us and grow your career with our retail team as a senior store technical service representative

What you’ll do as a senior store technical service representative:

  • Support the team lead in recruiting, scheduling, mentoring, and developing the in-store services team

  • Create an amazing customer experience

  • Assist customers with computer setup, diagnostics, and repairs

  • Share your passion for tech and your product knowledge

  • Cultivate an inclusive team and learning culture

What we’re looking for: 

  • Enthusiasm to support and assist our customers 

  • 2+ years’ retail experience

  • 1+ year’s technical customer service experience

  • Flexibility to adapt to dynamic situations in a fast-paced environment

  • A commitment to maintaining a safe and fun working environment

  • Excellent communication skills

Why you’ll love it here: 

  • Employee discounts on awesome tech 

  • Competitive compensation and benefits

  • Flexible schedules as per business needs

  • Supportive leaders who care about you and your wellbeing

  • An inclusive, fun, and supportive team who you will quickly call friends

  • Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (team lead). 

#110 - 350R Shawville Boulevard SE, Calgary, AB T2Y 3S4

This posting is for a vacancy.

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Aplyr's read

Best Buy Canada thrives as a top electronics retailer, attracting tech-savvy individuals passionate about consumer electronics and customer service excellence.

Synthesized from recent postings & public sources

What's promising

  • Strong market presence with a wide range of consumer electronics and appliances.
  • Offers career growth opportunities in retail management and operations.
  • Focuses on customer service, enhancing shopping experiences and customer satisfaction.

What to watch

  • Retail sector faces challenges from e-commerce competition.
  • Work can involve long hours, especially during holiday seasons.
  • Limited public information about employee benefits and work-life balance.

Why Best Buy Canada

  • Provides a hands-on experience with the latest technology and gadgets.
  • Emphasizes bilingual roles, catering to Canada's diverse population.
  • Hosts a marketplace platform, expanding beyond traditional retail offerings.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Best Buy Canada

Best Buy Canada is a leading retailer of consumer electronics and appliances, offering a wide range of products and services including computers, mobile devices, home appliances, and entertainment systems.

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