Senior Platform Engineer (Printing & Automation) (Madrid)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Senior Platform Engineer for Onsite Technologies, you will play a key role in the design, evolution, and continuous improvement of Roche’s workplace technology platforms. You will provide technical leadership across enterprise workplace services with a particular focus on Printing, Microsoft technologies, Automation, Platform Engineering, and service integrations. Working closely with architects, engineering teams, service delivery managers, and managed service providers, you will help ensure Roche’s workplace platforms remain scalable, reliable, secure, and operationally efficient.

You will contribute to the strategic evolution of workplace platforms while supporting global engineering initiatives and driving modernization efforts across the Onsite Technology Services portfolio. This role combines technical expertise, platform ownership, solution design, automation, and operational excellence within a global enterprise environment. The role is heavily focused on engineering, platform enablement, technical governance, and continuous improvement rather than people management responsibilities.

Your Responsibilities 

• Design, maintain, and continuously improve workplace technology platforms.

• Drive technical roadmaps and platform modernization initiatives aligned with business and technology objectives.

• Ensure platforms are scalable, reliable, secure, and supportable.

• Contribute to technical standards, engineering practices, and operational governance frameworks.

• Support architecture reviews and technology evaluations.

• Act as a technical subject matter expert for enterprise printing solutions and related workplace technologies for creating great Office experiences.

• Drive continuous improvements across printing services, print management platforms, and associated integrations.

• Support implementation of new workplace technologies and service capabilities.

• Collaborate with vendors and service providers to improve platform performance and service quality.

• Identify opportunities for innovation and simplification across workplace services.

• Drive adoption of Microsoft technologies and automation capabilities across workplace services.

• Design and implement automation solutions that improve operational efficiency and service quality.

• Support integration of workplace services with Microsoft platforms and collaboration technologies.

• Contribute to Infrastructure as Code, workflow automation, and self-service initiatives.

• Promote automation-first engineering practices.

• Support operational engineering teams in improving platform reliability and service maturity.

• Analyze incidents, recurring issues, and operational trends to identify improvement opportunities.

• Drive root cause analysis and technical problem resolution activities.

• Contribute to observability, monitoring, telemetry, and operational health initiatives.

• Support service continuity and operational readiness activities.

• Work closely with Service Delivery Managers, Platform Engineering teams, Architects, and Managed Service Providers.

• Support global workplace technology initiatives and transformation programs.

• Provide technical guidance to operational teams and service stakeholders.

• Communicate technical risks, dependencies, and improvement opportunities.

• Contribute to engineering roadmaps and strategic planning activities.

• Technical ownership of assigned workplace technology platforms.

• Subject matter expertise across printing, Microsoft technologies, and automation domains.

• Influence on platform strategy, standards, and engineering direction.

• Collaboration across global teams, vendors, and managed service providers.

• Mentoring and coaching of engineers and operational teams.

Who You Are

• You hold IT Engineering degree, and obtained ITIL foundation and/or Microsoft/MCSE certifications (Microsoft 365, Azure, Power Platform, Endpoint Management)

• You built a minimum of 5 years of work experience in Platform Engineering, Workplace Technologies, Infrastructure Engineering, or related technical roles. experience with Power Platform, PowerShell, Azure Automation, or similar technologies is highly desirable

• You built experience supporting enterprise-scale technology platforms, experience working with global organizations and distributed teams, and experience driving technical improvements and automation initiatives

• You built deep understanding of operational support models and service lifecycle management, and deep understanding of enterprise platform architectures and operational models

• You built experience with designing and implementing automation solutions, automation frameworks, infrastructure as Code, and modern engineering practices

• You built experience with ServiceNow or enterprise ITSM platforms, infrastructure as Code technologies such as Terraform or Ansible, and experience working within large-scale global service organizations

• You built advanced communication, collaboration, and stakeholder management skills

• You are able to influence technical decisions without direct authority

• You bring advanced analytical and problem-solving capabilities, and you are able to balance strategic thinking with operational execution

Onsite Technology Services organization

The function is responsible for delivering and continuously improving workplace technologies that enable productive, connected, and engaging employee experiences across Roche locations worldwide. The team works closely with global engineering teams, managed service providers, and workplace technology stakeholders to drive platform evolution and operational excellence. The Madrid-based Platform Engineering team focuses on:

• Enterprise Printing Platforms.

• Microsoft Ecosystem Technologies.

• Automation & Service Orchestration.

• Platform Engineering.

• Workplace Service Integrations.

• Observability & Operational Insights.

• Service Modernization Initiatives.

• Technical Governance & Standards.

• Continuous Service Improvement.

• Collaboration with Service Delivery, Architecture, and Operations teams.

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Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.