Enterprise Business Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Enterprise Business Analyst

About your role:

• Lead requirement discussion with client and responsible for finalizing the business requirement from Fiserv clients which is merchant acquiring banks or Financial Institutes
• Primarily responsible for delivery of the requirement documents such as BRDs/SSDs/Solution Design Documents/ RQMs/Configuration Documents etc
• Should have an excellent communication skill and should be good in relationship building with internal stakeholders and third parties (Schemes, Acquiring banks and Financial Institutions)
• Works as SME for Merchant Acquiring solution (end-to-end)

 

What you'll do:

• Responsible for drafting an end-to-end merchant acquiring solution for banks or financial institutions
• Assures requirement gathering, identifying appropriate solution to the requirement and ensure successful implementation of merchant solution
• Identifies, analyses, research, and resolves functional queries from internal teams and third parties
• Ensures complete and prompt resolution for moderate to complex queries from internal teams and third parties directly
• Effectively interact and communicate with varying internal departments.
• Sound Knowledge on acquiring solution, platforms, systems, and technical knowledge as a plus
• Keen learner and acts as consultant, expected to understand system parameters and options
• Identify systemic and business-impacting trends and then escalate through proper channels of leadership

 

Experience you'll need to have:

• Previous experience within the payment card industry
• Extensive SME Functional knowledge in Merchant Acquiring Solutions covering payment gateway, Authorization switches, Scheme clearing & settlements, merchant pricing (blended, IC+/++ models), Interchange and scheme fees, financial reconciliations
• Previous experience working on payment systems, understands end to end merchant acquiring and payment solution

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.