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Front Desk Supervisor

Atrium HospitalityAtrium Hospitality·Hospitality

Compensation

$19.00/hour

Apply effort

<60 sec

via Aplyr Quick Apply

Posted

63 days

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About the role

Hotel :

Omaha Embassy Suites

555 South 10th St

Omaha, NE 68102

Full time

Compensation Range : 19.00

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

  • Career Growth & Learning – 40% of our management hires are internal promotions!
  • Invest in Your Future – 401(k) plan with company match.
  • Comprehensive Health Coverage – Medical, dental, and vision insurance options.
  • Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
  • Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
  • Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do

  • Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.
  • Coach, train, and motivate front desk associates—you're the team’s go-to guru.
  • Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone.
  • Monitor cash handling, shift reports, and compliance with brand and safety standards.
  • Jump in wherever needed—whether that’s answering phones, updating the reader board, or helping with VIP arrivals.

What We Are Looking For

  • Customer service and leadership experience – You’ve led teams, kept things calm under pressure, and know how to create a welcoming vibe.
  • Strong communication skills – You’ll coordinate with guests, staff, and other departments like a pro.
  • Detail-oriented and organized – From shift reports to guest requests, you keep the little things from becoming big problems.
  • Tech confident – Hotel systems, emails, reports—nothing fazes you.
  • Able to lift 50 lbs and stay on your feet – Because leading by example sometimes means grabbing a luggage cart.

Why Atrium:

Hear it from Maria:  For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

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Aplyr's read

Atrium Hospitality is a prominent hotel management firm known for its diverse hotel portfolio and focus on enhancing guest experiences and asset value.

Synthesized from recent postings & public sources

What's promising

  • Atrium Hospitality manages a wide range of hotels, offering diverse career opportunities across the U.S.
  • The company emphasizes exceptional guest experiences, which can be rewarding for customer-focused employees.
  • Atrium's focus on maximizing asset value may provide stability and growth opportunities for employees.

What to watch

  • The hospitality industry's cyclical nature can affect job security during economic downturns.
  • Limited public information about Atrium's workplace culture and employee satisfaction.
  • High turnover in hospitality roles may impact long-term career development.

Why Atrium Hospitality

  • Atrium operates a diverse portfolio, providing exposure to various hotel brands and operations.
  • The company prioritizes asset value, which may lead to innovative management practices.
  • Atrium's national presence offers potential for geographic mobility within the company.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Atrium Hospitality

Atrium Hospitality is a leading hotel management company that operates a diverse portfolio of hotels across the United States, focusing on providing exceptional guest experiences and maximizing asset value for owners.

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