Patient Care Coordinator

Patient Care Coordinator – Hearing Care Clinic (Columbus, MS)

Full-Time Position

We have an opening at Beltone hearing care clinic in Columbus and are looking for a motivated, organized, and people-focused Patient Care Coordinator to help us continue growing our practice.

Beltone has been recognized by Forbes as one of America’s Best Midsize Employers in 2025 — and we’re excited to have that award-winning culture in Columbus.

This role is the heartbeat of our clinic. You’ll be the first impression for our patients and a key driver of appointment flow, follow-ups, and overall patient experience.

If you love helping people, staying organized, and being part of a growing healthcare team — this could be a great fit.

What You’ll Do

· Greet patients and create a warm, professional experience

· Schedule hearing evaluations, fittings, and follow-ups

· Answer phones and convert inquiries into booked appointments

· Confirm appointments and reduce no-shows

· Handle patient intake paperwork and basic administrative tasks

· Support providers with patient flow and coordination

· Make follow-up calls to undecided or inactive patients

· Help grow referrals and community awareness

You won’t be selling hearing aids — but your work directly supports clinic success.

Compensation & Benefits

· Competitive hourly pay based on experience

· Group health insurance

· 401(k)

· Monday–Friday schedule (8–5)

· Most weekends and holidays off

· Paid training

· Supportive team environment

· Opportunity to grow within the company

What We’re Looking For

· Customer service or healthcare front-office experience preferred

· Excellent communication and phone skills

· Organized, dependable, and detail-oriented

· Comfortable working with older adults

· Professional, positive attitude

· Coachable and team-oriented

· High School Diploma or GED required

· Must be 21 years of age or older

Why Join Us?

At Beltone, we help people reconnect with life through better hearing. You’ll be part of a respected national brand but also working for a locally Mississippi owned business.

If you enjoy helping others, staying busy, and being part of something growing — we’d love to meet you.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant. 

#LI-Beltone