Partner Account Manager

Confirmed live in the last 24 hours

Dialpad

Remote, New Zealand

Remote

Posted April 20, 2026

Job Description

About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

As a Partner Account Manager, you’ll be managing our existing partners as well as recruiting and onboarding new regional partnerships to drive indirect sales in your designated territory. You will become a subject matter expert on Dialpad and all our products, leveraging your expertise to educate, train, and capture mindshare with our partners. Our PAM teams work closely with the National Team, which serves as our program's new-business and partner-recruitment engine.

You will contribute to our global sales team by acquiring new partners, activating existing partners, uncovering market opportunities, and driving market conversation about Dialpad! The international sales team comprises Sales Development, Channel, Enablement, SMB, Mid-Market, and Enterprise—all teeming with unbridled passion and grit. Our representatives help businesses solve complex communications issues experienced by many around the world.

Dialpad’s Partner Account Managers are tasked with recruiting, enabling, and managing partners in their assigned territories.

Dialpad’s Channel team plays an essential role in our GTM motions. This team partners closely with our SMB, Mid-Market, and Enterprise teams to continually improve new customer acquisition and customer base expansion.

This position is based in New Zealand, and reports to our Managing Director, APAC.

What you’ll do