Head of Service Sales

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.   

Are you ready to take the next step in your career and join our team as our Head of Service Sales at KONE Mexico, based in Mexico City? 

• Do you bring drive, persistence, and a pragmatic approach to achieving your goals? 

• Do you have a solid understanding of pricing strategies, business principles, and risk management?  
• Are you able to design and implement a strategic sales plan that expands company´s customer base and ensure its strong presence?
• Are you able to conduct financial analysis for the purpose of making sound business decisions?
• Are you able to track sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!   

As our Head of Service Sales, you will be responsible for identifying development opportunities in sales management and pricing, contributing to both short- and long-term business goals. In this role, you will drive the pricing process and support the development of pricing-related tools, while guiding and collaborating with Area and Front Line teams to enhance pricing excellence and profitability. 

You will play a key role in global pricing and sales management initiatives, contributing to the roadmap that supports strategic objectives and ensuring the successful deployment of pricing strategies and key programs. Additionally, you will support the creation of pricing concepts and lead analytics projects focused on pricing and sales development. 

Working closely with cross-functional teams, you will drive the development and implementation of sales management routines, ensure effective and consistent use of CRM systems globally, and contribute to building a strong sales management learning path. You will also foster active collaboration with global teams to develop new processes, tools, and growth opportunities that strengthen overall business performance. 

What do you need to be successful:

• Bachelor’s degree in finance, economics, marketing, industrial engineering or related
• 5+ years as a Key Account Manager, Business Developer, or Sales Manager with data analytics background in an Elevator and Escalator company or a Maintenance related company
• Demonstrated knowledge analyzing markets and offers
• Strong verbal and written communication skills in English/ Spanish
• Proficiency in SAP, Power BI or Tableau, and Salesforce is a must
• Willingness to travel up to 70%

We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation:  

• We value your authentic self  

• Diversity, equity and inclusion is embedded in our strategy and values  

• Collaborative, creative and supportive work environment  

• Passionate about safety, quality and innovation  

• We care about the communities where we live and work  

Just some of our many benefits include:  

• Competitive salary  

• Opportunities to learn and grow  

• Comprehensive health and wellness plans for the entire family  

• More benefits than required by law  

Come share your passion and energy to make a positive impact at KONE for our customers and your career!  

*Beware of Recruitment Scams*   

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  

#123IND

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/