About the role
Club Location:
Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
SUMMARY
Supervises, trains and monitors the performance of assigned banquet staff, ensuring that all procedures are completed to department and location standards.
Essential Functions:
Maintains complete knowledge of service requirements for assigned function and communicates expectations and to banquet staff. Supervisors banquet staff; ensures quality service is provided to guests. Greets guests upon arrival and assist in seating as required by group; ensures a pleasant visit for each guest; and maintains effective guest relations. Recognizes and resolves guest complaints and concerns. Supervises event set up and break down procedures; contributes to overall cleanliness and organization of facility and event location. Performs special projects delegated by management. Stays updated on latest developments pertinent to the department as well as the location.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
1 to 2 years banquet supervisory experience; excellent people and communication skills. Proven experience supervising banquet staff in an event setting and demonstrated outstanding customer service. Must possess willingness to learn and perform new banquet event programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of the organization.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually loud.
Pay Range: $16.90 - $30.00Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
Skills & Tags
Aplyr's read
Arcis Golf is a leading golf management company known for its innovative approach to enhancing the golfing experience through exceptional service and unique programming.
What's promising
- •Arcis Golf is recognized for its innovative programming that enhances the golfing experience.
- •The company manages a diverse portfolio of golf courses across the United States.
- •Arcis Golf emphasizes exceptional service, which is a key part of its brand identity.
What to watch
- •The golf industry can be seasonal, potentially affecting job stability.
- •Limited public information about Arcis Golf's financial performance and growth trajectory.
- •The company may face challenges in differentiating itself in a competitive market.
Why Arcis Golf
- •Arcis Golf focuses on enhancing customer experience with unique service offerings.
- •The company integrates innovative programming into its golf course management.
- •Arcis Golf manages a wide variety of locations, offering diverse work environments.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Arcis Golf
Arcis Golf is a premier golf management company that operates and manages golf courses and country clubs across the United States, focusing on enhancing the golfing experience through exceptional service and innovative programming.