New Development Sales Experience Coordinator

The Sales Experience Coordinator is a hybrid role at the intersection of luxury hospitality and high-performance sales operations. This individual serves as both the operational backbone of the Sales Department and one of the most visible ambassadors of the Club experience, embodying our mission of the relentless pursuit of excellence in all that we do.

As the first point of contact for prospective buyers, members, and guests, this role curates seamless, elevated experiences—from initial inquiry through contract execution and beyond. Equal parts polished host and precision administrator, the Sales Experience Coordinator ensures that every interaction reflects the Club’s uncompromising standards and commitment to exceptional service.

This role requires exceptional attention to detail, strong business acumen, and a refined instinct for anticipating needs and delivering thoughtfully elevated experiences.

Key Responsibilities

Sales & Member Experience

• Serve as the primary in-office ambassador, delivering professional and personalized service
• Coordinate property tours, VIP visits, and membership experiences
• Maintain knowledge of prospect and member preferences to enhance engagement
• Ensure sales and club environments remain organized, presentable, and guest-ready

Sales Operations & Administration

• Manage calendars, appointments, tours, and daily Sales Department operations
• Track leads, activity, and appointments within CRM systems
• Prepare weekly reporting on lead flow and sales metrics
• Support the sales contracting process, including preparing contracts, coordinating reviews, executing documents, and maintaining contract records
• Maintain organized document systems and support expense tracking, purchasing, and office budgets

Cross-Functional Collaboration

• Partner with Marketing on collateral, campaigns, and events
• Coordinate with internal departments to ensure seamless prospect and member experiences
• Support planning and execution of sales events and activations

Minimum Qualifications: 

1. Bachelor’s degree in Marketing, Hospitality or related field preferred (or equivalent experience) 
2. 2–4 years of experience in luxury hospitality, sales support, or administrative coordination within a client-facing service environment
3. Proficiency in CRM systems, Docusign, Google Workspace, and Microsoft Office Suite 

Exceptional organizational, time-management, and communication skills with the ability to convey information clearly and professionally

Additional Requirements: 

1. Ability to lift up to 25 lbs and maintain client-ready office spaces.
2. Occasional evening or weekend availability for events.

Compensation: The base pay range for this position is $30.00/hr - $33.00/hr however, the base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.