Front Desk Associate, Advising Office, Moody College of Communication

Job Posting Title:

Front Desk Associate, Advising Office, Moody College of Communication

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Hiring Department:

Moody College of Communication

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

10

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Jun 01, 2026

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Position Duration:

Expected to Continue Until Aug 31, 2026

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes:

• Moody College of Communication is dedicated to the success of all undergraduate students. Find academic, financial, career and university-wide resources below to guide you on your undergraduate journey. This is a 10-15 hour position offering student support services at the Office of Undergraduate Education in the Moody College of Communication.

Purpose:

• We are seeking candidates who are eager to help a virtual/in-person advising office to operate efficiently and achieve its mission. Students with prior experience working in a professional office environment are encouraged to apply.

Responsibilities:

• Provide excellent customer service to all who visit or call the Moody College Student Advising Office and serve as the first point of contact

• Assist students and guests who visit our office by doing such things as answering their questions, directing them to someone who can assist them, checking them in for and scheduling advising appointments, providing them with links to online forms, directing them to helpful information or walking them through the steps to accomplish things like dropping a class

• Work with electronic student document filing system

• Run errands, assemble informational folders and mailings and assist the student deans and front office staff with other administrative tasks as directed

Required Qualifications:

• Current Student at UT Austin

Preferred Qualifications:

• Previous customer service experience

• Strong interpersonal communication skills

• Organizational skills

• Ability to multitask

• Reliable and punctual work ethic

• Own a computer that can function well in a Zoom environment and has a strong and reliable internet connection

• Student in Moody College

Salary Range:

• $12/hr

Career Competencies:

• Accountability

• Communication

• Customer Interaction

• Knowledge of Organization

Required Materials:

• Resume

• Cover Letter

Work-study Job Information:

• Supervisor: Tyler St Pierre Young

• Work Address: 300 West Dean Keaton DMC 2.600 Student Advising Office Office of Undergraduate Education Austin TX, 78712-1069

• Work Schedules: Varies (Open M-F, 8am-5pm)

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Employment Eligibility:

Please make sure you meet all the required qualifications and you can perform all of the essential functions with or without a reasonable accommodation.

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Retirement Plan Eligibility:

Students in this position may choose to enroll in the UTSaver voluntary retirement programs.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.