Senior Business Development Manager - Chicago

As a global leader in commercial payments that powers international business by moving money with ease, Convera is seeking a Senior Business Development Manager to support B2B sales across the Midwest region. 

The Role 

We are looking for tenacious, motivated, resilient individuals with a competitive mindset to build a diverse and delivering pipeline of SME, Corporate, and Blue-Chip clients, identifying and securing business opportunities within the Growth Payments industry in the U.S. 

Roles and Responsibilities 

• Contribute to sales strategic planning and business development initiatives 
• Develop and execute strategic sales plans to expand the client base and achieve sales targets  
• Manage the entire 360-degree sales process independently  
• Maintain knowledge of the FX market, compliance, legislative, and broader business/economic trends to anticipate and meet client needs  
• Surface and understand customer pain points to present/match Convera solutions to meet their needs or objectives. 
• Use market data and Convera’s value proposition to identify new leads and opportunities to build a continuous pipeline  
• Achieve key performance indicators (KPIs) such as revenue setting targets, and report them on a weekly, monthly, and quarterly basis, to drive revenue growth and retention as well as develop a sales strategy with key product partners. 
• Identify and engage new prospects in [SME and Corporate sectors], aligning with Partners under the direction of the Head of Desk or Sales Leaders
• Proactively seek new business opportunities through cold calls, networking events, referrals, exhibitions, and partnerships 
• Use sales tools like Salesforce, HubSpot, and ZoomInfo to generate leads 
• Present and demonstrate [international payment solutions and products] to key decision-makers 
• Introduce relevant support functions such as Customer Relationship Management (CRM), Corporate Hedging manager (CHM) and/or Sales Leaders/Heads of Desk to clients 
• Build and maintain long-term relationships with associated organizations, partners, and advisors of our prospective clients [in the employer services industry] 
• Collaborate with different partnership teams within Convera to develop a strong external network of Ideal Customer Profile (ICP) partners  
• Provide ongoing consultation and support to ensure client satisfaction and retention  
• Manage new customers until they transition to the CRM Team 
• Participate in industry events to promote solutions and network with potential clients 
• Lead and influence negotiations with clients of large established organizations (i.e., from the Owner of a start-up to the Finance Director or Chief Executive Officer), securing profitable agreements 
• Ensure contracts are compliant and monitor performance against agreed terms in collaboration with legal and finance teams 
• Maintain documentation of all relevant SFDC records (e.g., sales diary, prospect’s next steps, etc.) 
• Work closely with internal teams (i.e., including bid, customer assurance, pre-sales, and customer care) to ensure seamless service delivery  
• Provide market feedback to support product development and marketing strategies  
• Work with Global Segment leads and regional product partners to ensure product offering is competitive in service, function, and price 
• Support junior members of the team and support and/or lead training projects 
• Maintain accurate forecasts and insights on customer requirements, trends, and risks  
• Track performance metrics to measure success and identify areas for improvement, leveraging sales tool such as Salesforce 

Basic Qualifications 

• 5+ years of B2B sales experience in international payments or financial services 
• 3-6 years in FX (i.e., understanding of financial markets and their instruments, such as SPOT, FWDS, Derivatives), payments (i.e., understanding of payments & technology market), or financial markets
• Extensive sales experience within a global organization with a network of senior contacts in the Growth Payments sector
• Proven ability to navigate gate keepers to reach and influence C-Suite level relationships 
• Strong sales management, business acumen, and strategic account management skills 
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