Technical Services Project Manager and Team Lead

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Professional Technical Services team (Field Service Engineering) in Hungary is a dedicated group of experts committed to delivering high-quality engineering and technical solutions in the field of in vitro diagnostics (IVD) . As part of Roche Diagnostics, the team focuses on creating long-lasting partnerships with healthcare providers by ensuring our diagnostic systems are installed and maintained to the highest standards, ultimately supporting reliable patient results across the country.

The Opportunity

As a Technical Services Project Manager and Team Lead, you will play a dual role that balances high-level project execution with people leadership. You will be responsible for ensuring compliant, professional services for our customers while developing a high-performing team of Field Service Engineers.

In this role, you will split your focus between driving complex technical implementations (60-70%) and mentoring your team (30-40%). You will be the bridge between technical excellence and strategic growth, ensuring our laboratory solutions are delivered seamlessly while fostering a culture of continuous improvement.

As a Technical Project Manager (60-70%):

• You will manage the full project lifecycle for laboratory implementations, from initial tender to handover.

• You will conduct on-site technical assessments, develop and execute detailed project plans to meet stakeholder expectations, identify and mitigate risks.

• You will oversee the installation of systems, testing, and reagent applications, ensuring all deliverables are met on time and within scope.

As a Team Lead (30-40%):

• You will lead, coach, and develop a customer-focused, future-ready and high-performing Field Service Engineering team, attract and retain top talent, and foster a continuous learning culture.

• You will manage resource planning and workload, oversee the business portfolio (SWA, NPC, M&TD), monitor team KPIs and service data to ensure high-quality technical support for Hungarian customers. 

Who you are

• Experienced Leader: You have a proven track record in leading and developing teams, with the ability to motivate others and facilitate professional growth.

• Technical Expert: You hold a BSc/MSc in Engineering (e.g. Electrical, Mechatronical, Mechanical, Biomedical Engineering, Biotechnology, etc) and have 3-5 years of experience in laboratory technology or medical devices.

• Project Specialist: You are proficient in project management methodologies and tools, with a focus on delivering outcomes in complex, changing environments.

• Strategic Thinker: You possess a growth mindset and the ability to think at an enterprise level, identifying business development opportunities within the healthcare system.

• Strong Communicator: You are fluent in Hungarian and proficient in English, with the interpersonal intelligence needed to build sustainable relationships with diverse stakeholders.

• Mobile and Flexible: You are willing to work in a field-based environment across Hungary to support our customers where they need us most.

Location: This position is based in Budapest.  Relocation Assistance is not available.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.