EU Onboarding Specialist (Pre-Sales & Implementation | Bilingual French)

Confirmed live in the last 24 hours

Zenoti

Manchester, England, United Kingdom

On-site

Posted March 10, 2026

Job Description

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

Zenoti is hiring a bilingual French–English professional with a background in sales engineering, solutions consulting, or enterprise implementation to support our growth across European markets.

This role sits within Implementation but plays a critical part in helping customers confidently buy and adopt Zenoti. You will combine delivery ownership with structured pre-sales solution validation, supporting deals of all sizes — from mid-market to enterprise.

You will guide customers from late-stage deal discussions through onboarding, go-live, and handover to support, ensuring both commercial confidence and operational success.

What You’ll Do

Implementation & Onboarding (Primary)

Lead onboarding for French-speaking customers across Europe.
Translate customer workflows into scalable Zenoti configurations.
Deliver product training, configuration reviews, and go-live readiness sessions.
Ensure customers reach operational readiness before handover.
Partner with Project Managers and Product Specialists to keep projects on track.
Identify risks early and drive resolution before they impact timelines.
Maintain strong project hygiene and documentation.