About the role

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

We are looking for a Software Development Engineer in Test with strong expertise in manual and exploratory testing to join our team. In this role, you will be responsible for ensuring product quality across Web, Desktop (Windows, macOS, Linux), and native mobile applications (iOS and Android).

You will collaborate closely with developers, product managers, and cross-functional teams in an Agile/Scrum environment, contribute to testing strategy and release quality, and help drive continuous improvements in QA processes and product reliability.

Experience

5+ years of professional experience in Software Quality Assurance with a strong focus on manual testing, including Web applications, REST/SOAP APIs, Desktop platforms, and native mobile applications for iOS and Android.

Essential Responsibilities

Design, execute, and maintain test cases for Web, Desktop (Windows, macOS, Linux), and native mobile (iOS and Android) applications;
Perform functional, regression, exploratory, cross-platform, and end-to-end testing;
Develop and maintain comprehensive test cases and testing documentation;
Collaborate closely with developers, product managers, and other stakeholders to identify, prioritize, and validate testing requirements;
Analyze complex issues, identify root causes, and provide clear defect documentation;
Lead bug triage activities and support issue resolution with engineering teams;
Validate REST and SOAP APIs and verify backend data using SQL queries;
Support release validation and post-release verification activities;
Communicate testing progress, risks, blockers, and quality concerns to relevant stakeholders;
Contribute to continuous improvement of QA processes, testing approaches, and product quality standards;
Mentor junior QA engineers and share testing best practices across the team.

Qualifications

5+ years of experience in a similar QA position;
Strong understanding of SDLC, QA methodologies, and software testing principles;
Hands-on experience with manual, exploratory, regression, and cross-platform testing;
Experience working in Agile/Scrum development environments;
Experience testing REST and SOAP APIs using tools such as Postman and Swagger;
Strong knowledge of defect tracking and test management tools such as Jira;
Experience working with SQL databases, including writing queries to validate data and support backend testing;
Experience testing native mobile applications for iOS and Android;
Ability to analyze logs, browser console output, and network traffic to investigate issues;
Strong communication, collaboration, organizational, and problem-solving skills;
Ability to prioritize testing efforts and deliver high-quality results in a fast-paced environment;
BS in Computer Science or a related technical field, or equivalent practical experience.

Nice to Have

Experience in test automation using tools such as Selenium, Appium, and Playwright;
Basic knowledge of programming languages such as Java or Kotlin;
Familiarity with CI/CD pipelines and version control systems such as Git;
Experience working in distributed or international teams;
Experience with debugging and proxy tools such as Charles Proxy or Proxyman.

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Skills & Tags

java ai backend mobile ios android data product

Aplyr's read

Kaseya is a pivotal player in IT management, attracting professionals keen on automation and security solutions for MSPs and internal IT teams.
Synthesized from recent postings & public sources

What's promising

•Kaseya offers a comprehensive suite of IT management tools, enhancing efficiency for MSPs.
•The company's focus on automation and security addresses critical industry needs.
•Kaseya's growth provides diverse career opportunities across technical and strategic roles.

What to watch

•Kaseya's rapid expansion may lead to integration challenges across its product suite.
•High competition in IT management solutions could pressure Kaseya's market position.
•Limited public information about employee satisfaction and work-life balance.

Why Kaseya

•Kaseya specializes in solutions tailored for managed service providers and internal IT departments.
•The company emphasizes IT automation, a key differentiator in the tech industry.
•Kaseya's diverse role offerings reflect its broad approach to IT management challenges.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Kaseya

Kaseya

kaseya.com

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Kaseya is a leading provider of IT management solutions for managed service providers (MSPs) and internal IT departments, offering a comprehensive suite of tools for IT automation, security, and management.