Caseworker Manager

As part of our total benefit package, Macomb County proudly offers medical, dental, and vision coverage, with no monthly premium to employees for single, two (2) person or family coverage. Health care, dental and vision benefits are effective the first day of employment.

To learn more about Macomb County benefits click here

CLASSIFICATION TITLE:

Caseworker Manager

SALARY:

$80,536.93 - $104,167.78

DEPARTMENT:

Family Court Juvenile Division

Opening Date:

05/01/2026

Closing Date:

05/16/2026 12:00 a.m.

FLSA STATUS: Non-exempt - overtime pursuant Human Resources and Labor Relations Policy or Collective Bargaining Agreement

EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period

CURRENT HOURS AND STARTING TIME: Full-time (37.5 hours per week) position. The starting time for this position is 8:00am – 4:30pm.

GENERAL SUMMARY

Supervises the activities and procedures of various programs involving the interviewing and counseling of juveniles, parents and related social agencies. Conducts a review of cases to provide guidance to staff in casework planning and/or community organization activities. Evaluates the effectiveness of programs and makes recommendations to improve performance. Prepares statistical reports and maintains quality assurance standards.

ESSENTIAL DUTIES & RESPONSIBILITIES

Assigns areas of responsibility and/or caseload of assigned staff.

Supervises, monitors, evaluates and coordinates the activities of assigned staff providing probation services.

Provides technical direction and guidance to staff and community organizations in casework planning.

Provides orientation and training to staff regarding Court policies and procedures.

Reviews case records with staff to ensure that legal papers, documents, and procedures have been properly followed.

Assists in developing and implementing policies and procedures to improve services and processes.

Develops and implements quality assurance protocols and standards for the probation case management system and relevant databases. 

Conducts regular audits of staff data entry practices to ensure accuracy and consistency.

Generates caseload statistical reports using the probation case management system.

Trains probation staff on proper data entry techniques and adherence to quality assurance standards.

Responds to inquiries of staff and the public as to Court procedures and policies.

Assumes the responsibilities of probation staff in their absence including preparing cases and maintaining appointments with clients as necessary.

Operates an automobile while performing assigned job duties.

Performs related duties as assigned.

QUALIFICATIONS

Required Education and Experience

• Bachelor’s Degree from an accredited college or university in Social Work, Psychology or related field

• Five (5) years of case work experience

Preferred Education and Experience

• Master’s Degree from an accredited college or university in Social Work, Psychology or related field

• Previous supervisory experience

Required Licenses or Certifications

• Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Circuit Court – Juvenile Division policies, procedures, legal requirements, delinquency programs, and social case work policies and practices

Skill in:

• Investigating, interviewing and counseling practices, procedures and techniques

• Assigning, prioritizing, monitoring, and reviewing work assignments of staff

Ability to:

• Supervise, direct and organize the work of others

• Deal effectively with difficult and/or emergency situations

• Work in an environment which embraces the county’s Dignity Campaign

• Effectively speak, write and understand the English language

• Effectively speak, write and understand a language other than English is preferred

• Understand and carry out oral and/or written instructions

• Accurately organize and maintain paper documents and electronic files

• Maintain the confidentiality of information and professional boundaries

• Work independently

WORK ENVIRONMENT/CONDITIONS

The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.

N/S=Never/Seldom   O=Occasionally   F/C= Frequently/Continuously

Work Environment

Office or similar indoor environment: F/C

Outdoor environment: N/S

Street environment (near moving traffic): N/S

Construction site: N/S

Confined space: N/S

Exposures

Individuals who are hostile or irate: O

Individuals with known violent backgrounds: O

Extreme cold (below 32 degrees): N/S

Extreme heat (above 100 degrees): N/S

Communicable diseases: N/S

Moving mechanical parts: N/S

Fumes or airborne particles: N/S

Toxic or caustic chemicals, substances, or waste: N/S

Loud noises (85+ decibels): N/S

Blood Borne Pathogens: N/S

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

N/S=Never/Seldom   O=Occasionally   F/C= Frequently/Continuously

Demand:

Balancing on even or uneven surfaces/ground: N/S

Bending (forward or backward bending at the waist): N/S

Climbing up or down stairs, ladders, scaffolding and platforms: N/S

Crawling (moving about on hands and knees): N/S

Inspecting in confined spaces: N/S

Digging:  N/S

Driving on sealed and unsealed roads: O

Grasping, gripping, holding, clasping with fingers or hands: F/C

Kneeling to work at low levels: N/S

Manual Dexterity (fine finger movements i.e., keyboard operating, writing): F/C

Lift/Carry/Move objects from one level/position to another up to 10 pounds: O

Push/Pull objects away from or towards the body: N/S

Reaching overhead (arms raised above the shoulder) or forward reaching (arms extended): O

Sitting in a seated position during the task performance: F/C

Standing in an upright position without movement: O

Walking considerable distances in the facility on multiple surfaces: O

Running considerable distances in the facility on multiple surfaces: N/S

GENERAL REQUIREMENTS AND DISCLAIMERS

Complies with P.A. 390, as amended, known as the State’s Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by those statutes.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.  Please tell us if you require accommodation to apply for a job or to perform your job.  Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations. 

The Technical, Professional and Officeworkers Association of Michigan (TPOAM) – Supervisors bargaining unit represents this position.  Therefore, there may be contract language which could require consideration in the selection process.