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Specialist Business Services / Solutions Delivery

NovartisNovartis·Pharmaceuticals

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About the role

Job Description Summary

-Entry level specialist for project delivery and/or operations in a less complex business sub capability.


 

Job Description

Major Accountabilities:
  • Execute solution implementation according to technology and delivery strategy for business systems, platforms and processes for a particular service scope.
  • Partner with DDIT Strategic Business Partners for demand analysis solution proposal/evaluation and funding estimates.
  • Deliver products according to strategy and with reusability.
  • Ensure on time within budget compliant secure and quality delivery of portfolio for responsible service scope.
  • Ensure services, solutions, platforms products are fit for purpose and achieve the desired business value and impact.
  • Run efficient DevOps for platforms products or systems ensuring availability and optimal performance for particular service scope.
  • Follow governance structure for projects operations etc. with right stakeholder representation.
  • Track report and deliver against agreed success factors and KPIs for various stakeholders for responsible service area.
  • Follow DDIT practices to drive agility, speed efficiency and effectiveness.
  • Ensure adherence to Security and Compliance policies and procedures.
  • Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt
  • Distribution of marketing samples (where applicable)
  • Ensure a healthy and safe workplace by complying with Novartis HSE and ISEC standards, implementing measures, providing training and resources, supporting employee well-being, investigating incidents, and collaborating with HSE teams to maintain a safe environment while adhering to quality, ethical, health, safety, and environmental requirements
Key Performance Indicators:
  • Delivery on agreed KPIs including business impact
  • Launch of innovative technology solutions across Novartis at scale
  • Business impact and value generated from DDIT solutions
  • Adoption and development of Agile Productization and DevOps practices
  • Operations stability and effective risk management Feedback on customer experience
Experience:
  • Industry/ Business Exposure
  • Project Management
  • Collaborating across boundaries
Skills and Knowledge:
  • Business Acumen
  • stakeholder management
  • Project Management
  • Service Delivery Management
  • performance management
  • budget management
  • risk management
  • planning
  • Digital capabilities, Effective use of technology
  • Operational Excellence Projects
Language:
  • English


 

Skills Desired

Budget Management, Business Acumen, Digital capabilities, Effective use of technology (Inactive), Operational Excellence Projects (Inactive), Planning, Project Management, Risk Management, Service Delivery Management, Stakeholder Management
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Aplyr's read

Novartis is a Swiss-based global healthcare leader, known for its focus on innovative medicines and commitment to addressing patient needs through diverse roles.

Synthesized from recent postings & public sources

What's promising

  • Novartis invests heavily in research and development, driving innovation in pharmaceuticals.
  • The company offers a wide range of global career opportunities across various fields.
  • Strong focus on cutting-edge therapies, including gene therapy and AI-driven solutions.

What to watch

  • Regulatory challenges can impact the speed of drug approval and market entry.
  • High competition in the pharmaceutical industry requires constant innovation to maintain market position.
  • Complex organizational structure may slow decision-making processes.

Why Novartis

  • Novartis has a robust pipeline of innovative medicines, setting it apart in the healthcare sector.
  • The company emphasizes a diverse and inclusive workplace culture across its global operations.
  • Novartis is a leader in digital transformation within pharmaceuticals, integrating AI and data science.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Novartis

Novartis is a global healthcare company based in Switzerland that provides solutions to address the evolving needs of patients worldwide. It focuses on innovative medicines, generics, and eye care.

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