Front Desk Receptionist (PRN)

Job Title: Front Desk Receptionist (PRN) 

Locations: 

Dublin Post Acute  

Position Summary 

Dublin Post Acute and Westerville Post Acute are seeking a dependable, professional, and customer-focused Front Desk Receptionist to provide coverage on a PRN basis between both facilities. This position serves as the first point of contact for residents, families, visitors, and staff, ensuring a welcoming and positive experience while supporting daily administrative operations. 

Key Responsibilities 

• Provide general administrative and clerical support. 

• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor. 

• Answer telephone calls and take messages or forward calls. 

• Check visitors in and direct or escort them to specific destinations; 

• Inform other employees of visitors’ arrivals and cancellations. 

• Maintain visitor sign- in log. 

Handle incoming and outgoing mail 

• Schedule appointments and maintain meeting room bookings. 

• Maintain and tidy the reception area. 

• Perform other duties as assigned. 

• Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to the Administrator. 

• Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information 

Qualifications 

• High school diploma or equivalent required. 

• Previous receptionist, administrative, or customer service experience preferred. 

• Strong communication and interpersonal skills. 

• Excellent organizational and multitasking abilities. 

• Proficiency in Microsoft Office and basic office equipment. 

• Professional appearance and positive attitude. 

• Reliable transportation and ability to travel between both locations. 

• Healthcare, skilled nursing, or rehabilitation experience is a plus. 

Schedule 

• PRN/As Needed 

• Flexible availability preferred, including weekdays and occasional weekends or holidays as needed. 

• Hours will vary based on facility staffing needs and coverage requirements. 

• Travel between the Dublin and Westerville locations as needed to provide reception coverage. 

Why Join Our Team? 

Our reception team plays a critical role in creating a positive first impression for residents, families, and guests. If you are organized, personable, and enjoy working in a healthcare environment, we encourage you to apply and become part of a team dedicated to compassionate care and exceptional service. 

Apply Today! 

Interested candidates should submit their resume and application for consideration. We look forward to welcoming a dedicated and enthusiastic professional to our team.