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Client Service Associate

GuidepointGuidepoint·Consulting

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Posted

41 days

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About the role

Overview:

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.

Interview Process:

  • Meet your Guidepoint Recruiter!
    • Initial Candidate Screen
  • Meet the Guidepoint Teams!
    • Hiring Manager Interview
  • Hiring Team Interview
  • Mock Assessment
    • Complete a stimulated client request and gain more insight into the role
  • Mock Review Interview
  • Interview Process Outcome

Who We Are:

  • Team-oriented and collaborative
  • Hard-working professionals who strive for excellence
  • Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
  • Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
  • Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What you will own:

  • Work with Project Managers and other team members to develop strategies for satisfying each client project request
  • Operate in a sales environment to identify the best experts to join our network who provide consultant for client projects
  • Utilize LinkedIn, press releases, case studies and the internet to identify the best experts for clients to get their strategic or investment questions answered
  • Screen experts for their suitability for specific client projects and create professional profiles for client consideration 
  • Operate with a global teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors 


Experience you will bring:

  • Bachelor’s degree or above
  • Previous internship, volunteering or extracurriculars

Skills you will bring:

  • Desire to work in a sales/ lead generation role that is KPI and metrics-driven
  • Ability to work in a fast-paced entrepreneurial environment
  • Excellent time management and organizational skills
  • Outgoing personality with the ability to speak with people at all professional levels
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Aplyr's read

Guidepoint is a consulting firm that connects clients with industry experts for tailored insights, attracting professionals in research, client service, and technical roles.

Synthesized from recent postings & public sources

What's promising

  • Guidepoint offers diverse roles across research, client service, and technical fields, appealing to a wide range of professionals.
  • The company provides opportunities to work with industry experts, enhancing professional growth and knowledge.
  • Guidepoint's global presence allows employees to engage with international markets and clients.

What to watch

  • High-pressure environment due to client-driven deadlines and expectations.
  • Limited public information about career progression and internal mobility within the company.
  • Potential for long hours in client service and research roles, impacting work-life balance.

Why Guidepoint

  • Guidepoint specializes in connecting clients with niche industry experts for customized insights.
  • The firm has a strong focus on research and data-driven decision-making.
  • Guidepoint's network of experts spans various industries, offering diverse perspectives and solutions.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Guidepoint

Guidepoint connects clients with experts to provide insights and knowledge on various industries and markets.

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