About the role

Aplyr's Quick Take

This role is about supporting the sales team by maintaining and enhancing demo infrastructure and tools. You'll be involved in creating product demos and operational dashboards, working closely with various teams to ensure they have what they need to succeed. It's primarily an individual contributor role focused on technical execution.

Good fit

Ideal candidates have a strong technical background, particularly in software engineering or systems administration, and experience with demo environments. You should be comfortable working independently and collaborating with sales and engineering teams.

Worth noting

The role is remote but specifically targets candidates in Germany. The emphasis on open-source and a collaborative culture may appeal to those who value transparency and innovation in their work environment.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE’s have the tools, collateral, enablement and experts they need to close business. The Field Engineering Infrastructure team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue focused activities.

What You'll Be Doing:

Maintain the Field Engineering infrastructure including the pre-sales Demo Kit application and infrastructure, as well as custom demo applications and deployment tools for workshops and custom engagements.
Implement and maintain operational dashboards and alerts for Field Engineering infrastructure.
Designing, developing, and delivering compelling product demos to add to the demo kit library
Creating and delivering Training Materials, and Product workshops to the SEs, customers, and the community
Overtime become a SME on one or more of our products enabling you to assist the field with deep dive technical meetings, large strategic POV’s, blogs, webinars and more

What Makes You a Great Fit:

5+ years of technical experience, serving as a SRE, Developer, Architect and/or successful presales Solution Architect. OSS selling experience is a plus.
Large-scale distributed systems: Proven track record deploying, operating, and maintaining highly distributed, multi-region platforms in production.
Enterprise product engineering: Software engineering experience delivering at least one enterprise-grade product (design, implementation, code reviews, maintenance).
Major cloud expertise: Deep hands-on proficiency with at least one CSP (AWS, Azure, or GCP), including IAM, networking, compute, storage, and managed services, including IAC tools such as Terraform.
High availability and resilience: Designing and running HA systems (multi-AZ/region, redundancy, health checks, graceful SLOs and reliability practices: Defining SLOs/SLIs, managing error budgets, and driving reliability roadmaps.
CI/CD and deployment strategies: Automated pipelines, canary/blue-green rollouts, safe rollbacks, and feature flags.
Performance and capacity: Load testing, capacity planning, bottleneck analysis, and cost/performance optimization.
Effective communication and documentation: Clear runbooks, design docs, and cross-team collaboration.
Deep understanding of Kubernetes
Professionally familiar with observability platforms, eg. Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc.
Experience building and delivering technical content for technical audiences. This includes Workshops, Demos, Decks, Webinars, Videos etc.

Skills & Tags

go rust aws gcp azure kubernetes ai backend

Aplyr's read

Grafana Labs is a leader in open-source analytics, attracting remote tech talent focused on data visualization and real-time monitoring solutions.
Synthesized from recent postings & public sources

What's promising

•Strong focus on open-source projects fosters innovation and community engagement.
•Remote work flexibility attracts a diverse, global talent pool.
•Rapid growth in AI and automation roles indicates forward-thinking strategy.

What to watch

•Highly competitive market with numerous analytics and monitoring tools.
•Dependency on open-source contributions can pose sustainability challenges.
•Remote work culture may lead to communication and collaboration hurdles.

Why Grafana Labs

•Grafana's open-source model allows for extensive customization and integration.
•The platform supports a wide range of data sources, enhancing versatility.
•Strong emphasis on real-time data visualization sets it apart from competitors.

Aplyr’s read is generated by AI from public sources. Was it useful?