About the role

Aplyr's Quick Take

This role is about improving business operations within the go-to-market teams at SolarWinds. You'll be using Salesforce to enhance processes, maintain data quality, and collaborate with various departments to support decision-making. It's primarily an individual contributor role focused on analytics and operational efficiency.

Good fit

Ideal candidates have a background in business operations or analytics, with strong Salesforce skills and a collaborative mindset. Experience in a fast-paced environment and a proactive approach to problem-solving will help you thrive here.

Worth noting

The role emphasizes cross-functional collaboration and data-driven decision-making, which could be a great opportunity for those looking to impact multiple departments. However, the posting lacks specific details on team structure and reporting lines.

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Summary:
SolarWinds is seeking a Business Operations Senior Analyst to join our GTM Business Operations organization. In this role, you will leverage your Salesforce expertise and business acumen to design scalable processes, enhance operational efficiency, and enable data-driven decisions across our global go-to-market teams. You will collaborate closely with BizApps, GTM Organization, and Sales Operations & Finance to streamline operations, improve visibility, and ensure our systems support predictable, sustainable growth.

Responsibilities:

Support GTM Teams: Handle ad hoc operational requests, including reporting updates, data corrections, and process clarifications.
Maintain Data Quality: Perform routine data hygiene tasks, monitor system health, and ensure clean, accurate, and actionable data.
Enable Cross-Functional Collaboration: Partner with Sales, Marketing, Customer Success, and Finance to solve problems and improve processes.
Document & Improve Processes: Update SOPs, maintain knowledge base articles, and suggest improvements to reduce recurring issues.
Support Operational Rhythms: Assist with weekly, monthly, and quarterly reporting, forecasting, and pipeline reviews.
Lead end-to-end operational analytics: Collaborate across sales, finance, and customer success functions to drive decision-making.
Build and maintain executive dashboards and KPI reporting: Create executive views in Tableau for real-time visibility into pipeline health and revenue performance.
Develop advanced Excel models for strategic planning and business reviews.
Optimize Salesforce data structure and reporting to support GTM forecast accuracy and sales productivity metrics.
Automate recurring reporting to improve processes and data integrity across systems.
Create standardized reporting frameworks to ensure consistency, governance, and audit readiness.
Present insights and recommendations to senior leadership, supporting GTM organization and influencing strategic initiatives.

Required Skills:

5+ years in Revenue Operations, Sales Operations, Business Operations, or a related GTM support role.
Hands-on experience with Salesforce, including navigation, reporting, troubleshooting, and basic data management.
Hands-on experience with Tableau.
Strong organizational skills with the ability to manage multiple requests efficiently.
Excellent communication skills and a customer-focused mindset.
Comfort in a fast-paced, high-volume operational environment.

Preferred Skills:

Experience with GTM tools such as Outreach, ZoomInfo, Clari, Gong, Marketo/Pardot, or Gainsight.
Experience with ticketing systems like Zendesk, Jira, or ServiceNow.
Proficiency in Excel or Google Sheets for data analysis and cleanup.
Familiarity with SaaS GTM processes, including lead routing, opportunity stages, and renewals.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

Skills & Tags

go ai data analytics product design marketing sales

Aplyr's read

SolarWinds specializes in IT management software, attracting professionals focused on network performance, systems management, and security solutions.
Synthesized from recent postings & public sources

What's promising

•SolarWinds has a strong market presence in IT management software.
•The company offers diverse career opportunities across global locations.
•Recent hires indicate a focus on expanding alliances and sales channels.

What to watch

•SolarWinds faced a significant security breach in 2020 affecting its reputation.
•The company operates in a highly competitive IT management sector.
•Limited public information about employee satisfaction and company culture.

Why SolarWinds

•SolarWinds is known for its comprehensive network performance monitoring tools.
•The company provides specialized solutions for IT security challenges.
•SolarWinds has a notable focus on government and enterprise clients.

Aplyr’s read is generated by AI from public sources. Was it useful?

About SolarWinds

SolarWinds

solarwinds.com

View company

SolarWinds is a leading provider of IT management software, offering solutions for network performance monitoring, systems management, and IT security.