Technical Recruiter

Confirmed live in the last 24 hours

Cresta

Toronto, Canada (Hybrid)

Hybrid

Posted April 22, 2026

Job Description

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About The Role:

Are you ready to help build the future of Cresta’s Technical Teams? Do you love shaping and building Talent Acquisition practices while achieving ambitious hiring goals? Cresta is hiring a Global Full Stack Technical Recruiter to help us attract, engage, and inspire future members of Cresta’s team. This role will focus heavily on building our Engineering pipeline to drive Cresta’s product roadmap and future innovation. You will drive the full life-cycle recruiting process while collaborating with the People team and hiring teams to build and improve our Talent Acquisition foundational practices and systems. You’ll work cross-functionally to build a diverse team of talented, driven people who accomplish amazing things together.

This role is based in the greater Toronto, Canada region and is a hybrid arrangement. We are globally distributed and you must be willing to flex across multiple timezones partnering with hiring teams across Canada, California, Germany, Romania and Australia.

Responsibilities:

Drive global recruiting process for engineering and technical talent, inclusive of campus hiring up through highly experienced engineers
Own the full cycle recruiting operation, including job promotion, sourcing, outreach, interview operations, and closing
Deliver innovative recruitment strategies to attract diverse talent across geos
Partner and cultivate strong relationships with key stakeholders, including the executive team and direct hiring managers
Connect with hiring teams to understand talent profiles, share insights on the talent/market landscape, and inform sourcing strategies
Monitor and maintain the health of our pipelines, and share timely updates with internal stakeholders
Ensure an exceptional candidate experience through effective communication and follow-up
Achieve hiring goals within desired timeframes while maintaining high-quality outcomes
Continuously identify the opportunities to improve the end-to-end hiring process and execute the improvements with teams and within the system
Develop and manage engineering event strategy to increase brand awareness and talent pipeline
Maintain ATS database hygiene, including inbound ap