About the role

WHO WE ARE

NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.

NeueHealth delivers clinical care to health consumers through our owned clinics – Centrum Health and Premier Medical – as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all.

Clinic location: 128 W Belt Line Rd, Cedar Hill, TX 75104

JOB SUMMARY

This role will provide essential administrative support to ensure the efficient operation of our medical clinic. Working closely with providers and patients, the Front Desk Receptionist will manage tasks related to patient care management, organization, and communication with accuracy, quality, and promptness.

The Front Desk Receptionist should demonstrate exceptional organizational abilities, empathy, and a commitment to patient care. As the first point of contact in the clinic, this position will play a crucial role in problem-solving, organization, and time management to facilitate the smooth and productive flow of the clinic.

DUTIES & RESPONSIBILITIES

The Front Desk Receptionist job description is intended to point out major responsibilities within the role, but it is not limited to these items.

Check patients in and out.
Use various computer applications (ie. Microsoft Office Suite)
Update and file patient medical records.
Insurance verification and obtain consent forms.
Return patients' phone calls daily and timely.
Processing patient referrals.
Answer and route phone calls accurately and greet patients.
Follows all organizational policies on safety and security; maintains restricted areas by safeguarding keyless entry codes and computer system passwords.
Optimizing provider schedules and patient satisfaction with efficient scheduling.
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.
Other duties and responsibilities as assigned.
Travel to clinics within the region as needed for business operation or staffing coverage requirements.

EDUCATION AND PROFESSIONAL EXPERIENCE

High school or GED equivalent
Minimum of 1-year experience as a receptionist
Bilingual (English and Spanish)
Excellent customer service skills
Computer literacy

PROFESSIONAL COMPETENCIES

Respect for patient confidentiality.
Compassionate and approachable
Responsible and trustworthy
Exceptional organizational skills to ensure that exceptional patient care is provided.
Excellent written and verbal communication skills

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Skills & Tags

rust ai data product

Aplyr's read

Centrum Health (NeueHealth) is an innovative healthcare provider focusing on patient outcomes, attracting professionals passionate about value-based care and bilingual service delivery.
Synthesized from recent postings & public sources

What's promising

•Focus on value-based care attracts professionals committed to patient outcomes.
•Expanding network of clinics provides diverse opportunities for healthcare workers.
•Bilingual roles highlight commitment to serving diverse communities.

What to watch

•Limited public information about financial stability and growth plans.
•High demand for bilingual staff may limit applicant pool.
•Potential for role overlap in clinics could affect career progression.

Why Centrum Health (NeueHealth)

•Strong emphasis on bilingual capabilities to serve diverse patient populations.
•Focus on value-based care differentiates from traditional fee-for-service models.
•Recent hiring suggests growth and expansion in multiple geographic areas.

Aplyr’s read is generated by AI from public sources. Was it useful?