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Verified active · 21h ago

Account Manager - Conversion Sales

SolarWindsSolarWinds·Information Technology

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~12 min

Company site

Posted

39 days

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About the role

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Responsibilities

  • Guiding existing customers through the conversion renewal sales cycle, from initial contact to closing complex transactions
  • Working with customers to resolve any issues which may prevent them from maintaining a relationship with SolarWinds
  • Understand customer requirements and effectively communicate the SolarWinds value proposition, suggest suitable growth solutions, and negotiate pricing
  • Following up on assigned customer software renewal quotes and/or generate custom quotes and present to the customer
  • Manage, maintain, and communicate accurate customer and pipeline records within Salesforce to Sales/Renewals leadership
  • Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments
  • Achieve monthly quotas and quarterly targets
  • Maintain volume with high call and email volume daily

Qualifications

  • Passion for sales!
  • Results-oriented and customer-oriented mindset, with the ability to create a great customer experience.
  • Excellent communication skills both oral and written
  • Analytical and Problem-Solving experience
  • Knowledge of subscription models, Perpetual Support, SaaS, and cloud technologies is a plus
  • Enjoy working in a fast paced, team focused environment with the ability to multi-task and track multiple issues
  • Previous experience with NetSuite and/or Salesforce is a plus

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

Skills & Tags

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Aplyr's read

SolarWinds specializes in IT management software, attracting professionals focused on network performance, systems management, and security solutions.

Synthesized from recent postings & public sources

What's promising

  • SolarWinds has a strong market presence in IT management software.
  • The company offers diverse career opportunities across global locations.
  • Recent hires indicate a focus on expanding alliances and sales channels.

What to watch

  • SolarWinds faced a significant security breach in 2020 affecting its reputation.
  • The company operates in a highly competitive IT management sector.
  • Limited public information about employee satisfaction and company culture.

Why SolarWinds

  • SolarWinds is known for its comprehensive network performance monitoring tools.
  • The company provides specialized solutions for IT security challenges.
  • SolarWinds has a notable focus on government and enterprise clients.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About SolarWinds

SolarWinds is a leading provider of IT management software, offering solutions for network performance monitoring, systems management, and IT security.

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