Senior Rev Ops / Salesforce Product Owner

About Sharebite

Sharebite is the leading meal benefits platform built exclusively for companies to feed their employees. Our platform allows employees to order meals from any restaurant while streamlining all of the ordering & billing requirements for the company. Every meal ordered through the Sharebite platform results in a meal donation to local partners like City Harvest and Feeding America to help combat food insecurity. To date, Sharebite has donated over 15 million meals.

The Role

As a Senior Rev Ops / Salesforce Product Owner, you will be a key member of Sharebite’s Growth (Revenue) Operations team, responsible for the stability, scalability, and continuous improvement of our Salesforce platform and the analysis of data within to improve processes and increase ROI. This is a hands-on, business-facing role that combines day-to-day administration with ownership of data quality, process improvement, and internal projects.

You’ll partner closely with Operation and Growth teams. You will lead the initiative to help enforce best practices, maintain high data integrity, and ensure Salesforce remains a reliable and intuitive system for our users. This role is ideal for someone who enjoys operational ownership, problem-solving, and building scalable solutions.

User experience is critical to us. You should enjoy supporting users, designing thoughtful solutions, and translating evolving business needs into clean, maintainable Salesforce configurations.

What You’ll Do

This is a varied business facing role, with the following responsibilities:

• Track KPI's of the Growth Team (i.e. quota attainment, pipeline coverage, etc.)

• Analyze data and work with leadership to improve processes and increase ROI

• Own the ongoing administration, upkeep, and optimization of Salesforce

• Partner with business stakeholders to gather requirements and propose scalable solutions

• Manage user access, licenses, roles, permissions, and security settings

• Maintain ticketing workflows, prioritize requests, and help plan the Salesforce roadmap

• Enforce data hygiene standards and perform regular quality checks

• Configure and maintain Salesforce features including fields, page layouts, record types, automations, dashboards, and reports

• Support internal projects in collaboration with other business teams and leadership

• Provide end-user support, training, and documentation to improve adoption and satisfaction

• Monitor and maintain the health of Salesforce integrations, partner with engineering and other teams on integration-related projects across connected systems, and develop a working understanding of AI and data tools to enrich, consolidate, and improve data quality for reporting and analysis.

Required Skills and Experience

• Bachelor’s degree or equivalent professional experience

• Certified Salesforce Administrator (or actively pursuing)

• 4+ years of hands-on Salesforce administration experience (SFDC)

• Strong working knowledge of Salesforce configuration, security, and data model

• Experience working with ticketing systems and project management tools

• Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)

• Experience implementing Salesforce configuration changes including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards, with a focus on flows, improving UX, reporting, and tracking revenue KPI's

• Experience supporting Salesforce integrations and working with adjacent systems

• Experience writing release notes & training guides for the team

• Strong interest in developing data and AI skills to improve data quality, reporting, and operational insights.

At Sharebite, we are committed to providing competitive pay in line with industr