Enterprise Solutions Engineer (Post-Sales)

Confirmed live in the last 24 hours

Noibu

Remote, Canada

Remote

Posted March 18, 2026

Job Description

Noibu is the leading ecommerce analytics & monitoring platform, purpose-built to help retailers protect and grow online revenue. By unifying site monitoring, experience analytics, and conversion growth opportunities in a single pane of glass, Noibu captures the most important end-to-end shopping data, without the complexity of traditional analytics tools.

Noibu surfaces critical site errors, performance issues, and customer journey friction that block conversions, then ties every insight directly to business impact, session replays, and full technical context. This makes it easy for ecommerce teams to understand why things are happening and what to prioritize, without dedicated analytics headcount.

The result: faster decisions, better collaboration across teams, optimized customer experiences, and revenue growth.

Learn more about Noibu at www.noibu.com.

About the Role:

As an Enterprise Solutions Engineer at Noibu, you will be the technical backbone of our relationships with our largest and most strategic customers. While our Customer Success Managers own the overall account relationship, you own the technical relationship - deeply understanding each customer’s ecommerce environment, embedding Noibu into their workflows, and ensuring they consistently realize technical value from the platform.

You are a product expert and a trusted technical advisor. You thrive on understanding customer problems at a deep level and architecting elegant solutions. You work cross-functionally with CSMs, Support Engineers, and Product and Engineering teams to resolve complex issues, drive adoption, and ensure customers achieve their desired outcomes. Your work directly impacts customer retention, expansion, and long-term success.

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