Senior Director, Customer Innovation and Product Management

Confirmed live in the last 24 hours

Abbott

United States - California - Alameda

On-site

Posted April 9, 2026

Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

Career development with an international company where you can grow the career you dream of
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists

The Opportunity

At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people manage their diabetes with our technology.

Our location in Alameda, California, currently has an opportunity for a Senior Director, Customer Innovation and Product Management.  This critical role leads the Innovation and Product Management team within Abbott Diabetes Care (ADC) in identifying, evaluating, defining and advancing new products and programs from conception through engineering specification. This position provides strategic input into the development and execution of strategic plans to enhance the division’s products, digital apps and services.

What You’ll Work On

Provide strategic input into long-range strategies and forecasts for pipeline products, digital apps, services, programs and partnerships.
Keep management aware of developments and maintain buy-in throughout the collaborations process while ensuring that coordination and communication occur at all stages.
Make specific actionable recommendations to Division executive leadership on strategic opportunities to maximize the product portfolio.
Investigate, recommend and implement new product introductions into the business portfolio.
Deeply understand user needs and journeys based on customer insights / UX research to design products with customer centric approach
Assess benefit/risk of all opportunities to present a full analysis of all new innovation strategies including partnerships, in-house R&D and etc.
Communicate progress, opportunities and risks associated with the implementation of product launch plans to Senior Staff.
Participate in product development reviews and design control activities.
Work closely with R&D directors, Global Marketing, and Global Market Insights to coordinate commercialization plan with product development plan.
Provide inputs to clinical studies l studies to achieve necessary proof for publications, reimbursement and HCP acceptance.

Required Qualifications

Bachelor’s degree, preferably in an engineering or basic science discipline.
10 years relevant business experience.
Demonstrated leadership skills and management experience.
Must have a sound understanding of the markets and should have analytical and extrapolative thinking and influencing skills.
This position must have broad, in depth understanding of the division’s technical operations and commercial operations.

Preferred Qualifications

MBA or Advanced degree.
Experience leading and/or working closely with product management, UX design and UX research utilizing agile processes.
Experience marketing in a highly regulated industry.
Able to achieve results while dealing with ambiguity and a rapid pace of change.

APPLY NOW

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal

The base pay for this position is

$218,700.00 – $437,300.00

In specific locations, the pay range may vary from the range posted.