Manager of Logistics - Carrier Management

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

We're looking for a Manager of Logistics – Carrier Management to join our team, responsible for developing and embedding supplier strategies that ensure a robust, predictable logistics network aligned to TJX Europe's Logistics and Distribution goals.

Reporting to the AVP, Head of Carrier Management, you will play a key role in shaping and delivering the Carrier Management strategy across Logistics, Distribution and the wider TJX Europe business.

Managing a supplier portfolio worth approximately £300m across 10 suppliers, you will develop and implement strategies across Europe while leveraging global partnerships where appropriate.

Key Responsibilities

• Lead continuous market analysis, monitoring logistics trends, carrier capabilities, pricing benchmarks, emerging technologies and sustainability initiatives.
• Define carrier strategies that support the business objectives for cost efficiency, service reliability and sustainability.
• Partner with key collaborators including Logistics Operations, Customs, Strategy & Analytics, Distribution Finance, Legal, and Global Sourcing & Procurement to establish and measure performance against critical metrics.
• Segment carriers by service type, geographic coverage and strategic importance, developing tailored approaches for core and non-core providers.
• Build strong internal and external relationships that drive innovation, continuous improvement and business performance.
• Negotiate contracts and multi-year agreements to ensure stability, predictability and value for TJX Europe.
• Assess carrier financial health and operational resilience, handling risk and developing contingency plans for potential disruptions.
• Develop and implement scorecards and dashboards to measure carrier performance and lead regular reviews to optimise service levels.
• Integrate ESG criteria into supplier selection and evaluation processes while ensuring compliance with regional regulations and TJX Europe standards.
• Benchmark carrier rates and lead contract reviews and renegotiations where required.
• As a member of the Logistics Leadership Team, contribute to functional planning, talent development, performance management and objective setting.

Key Skills, Knowledge & Experience

• Experience leading teams within Logistics, Distribution or Supply Chain functions.
• Strong analytical skills and able to interpret data and translate insights into business outcomes.
• Experience leading tender processes, supplier negotiations and contract management activities.
• Strong leader and coach, who can motivate teams and influence.
• Excellent communication skills with the ability to engage effectively at all levels.
• Ability to make balanced decisions, considering risk, business impact and commercial objectives.
• Adaptable, self-aware and can thrive in a fast-paced environment.
• Strong influencing and relationship-building skills across key partners.

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