About the role
At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Reporting to the Manager of Logistics, Carrier Management, this role plays a key part in delivering the Carrier Management strategy by leading a team responsible for creating, maintaining and optimising logistics service schedules to ensure efficient and reliable service delivery.
This senior role supports operational continuity by aligning schedules with business priorities, carrier capacity and compliance requirements. Success in the role requires strong leadership, planning, attention to detail and effective collaboration with internal and external stakeholders!
Key Responsibilities
Schedule Development & Maintenance
- Lead the creation, maintenance and timely updating of logistics service schedules, ensuring they reflect operational changes, capacity constraints and seasonal demand.
- Maintain accurate documentation and version control to support governance and audit requirements.
Coordination & Communication
- Collaborate with carriers, Logistics teams and key functions including Finance and Global Sourcing & Procurement to confirm service requirements and communicate schedule changes.
- Act as the primary point of contact for scheduling queries, issue resolution and stakeholder communication.
Compliance & Standards
- Ensure schedules align with TJX Europe operational standards and regulatory requirements, maintaining accurate records for reporting and audits.
Performance Monitoring & Continuous Improvement
- Monitor schedule adherence, analyse performance data and provide recommendations to improve efficiency, accuracy and service delivery.
- Lead the implementation of tools, processes and insights that optimise scheduling and reduce delays.
Risk Management
- Identify scheduling risks, develop contingency plans and work with carriers to maintain continuity during disruptions.
Team Leadership
- Lead, develop and support the team through clear objectives aligned to the Carrier Management strategy, performance management and talent initiatives.
- Foster a culture of trust, open communication and continuous development, partnering with the wider Logistics Management team to deliver functional people priorities.
Key Skills, Knowledge & Experience
- Strong relationship-building skills with the ability to collaborate effectively across internal partners and external suppliers.
- Excellent stakeholder management, communication and conflict resolution skills.
- Strong analytical and problem-solving capabilities, using data and performance metrics to drive improvements.
- High attention to detail and a proactive approach to identifying and resolving issues.
- Organisational and leadership skills and ability to thrive in a fast-paced operational environment.
Address:
73 Clarendon RoadLocation:
EUR Home Office Watford GBAplyr's read
TJX Companies thrives in the off-price retail sector, attracting employees who excel in dynamic, customer-focused environments across its diverse store brands.
What's promising
- •TJX Companies has a strong market position as a leader in off-price retail.
- •The company offers diverse career opportunities across its multiple retail brands.
- •TJX Companies has a robust global presence, enhancing job security and growth potential.
What to watch
- •Retail roles at TJX can involve irregular hours, including nights and weekends.
- •The fast-paced retail environment may lead to high stress and burnout.
- •Limited public information about career advancement opportunities within the company.
Why TJX Companies
- •TJX Companies operates a unique off-price retail model, differentiating it from traditional retailers.
- •The company emphasizes a treasure-hunt shopping experience, attracting a loyal customer base.
- •TJX's global reach includes a variety of store formats, offering diverse work environments.
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About TJX Companies
TJX Companies, Inc. is an American multinational off-price department store corporation that operates several retail chains, including T.J. Maxx, Marshalls, HomeGoods, and Sierra.