About the role
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A non-gaming oasis on the iconic Las Vegas strip. Located adjacent to Mandalay Resort & Casino, discover one of the only non-gaming and non-smoking hotels on the Las Vegas Strip. Four Seasons Las Vegas is a tranquil Five Diamond oasis with a Forbes Five-Star Spa and offers the best of both worlds: serenity in a resort-like setting paired with the energy and nightlife of one of the greatest entertainment destinations. Just outside the city, experience close-by natural wonders, including the Grand Canyon and Red Rock National Conservation Area.The Front Desk Manager oversees the day-to-day operation of the Front Desk Reception of the Hotel. They manage a team of reception staff to provide a seamless registration and cashiering service for our guests. As the first and last impression of the hotel, this high-profile department carries a special responsibility. The Front Desk Manager ensures that staff are highly trained, motivated, and supervised. They ensure accurate communication between the Night Manager and Assistant Managers, following up on guest requests and problems. They control room rate availability on full-house nights to maximize occupancy and revenue and protect guaranteed reservations.
The person we seek will be college degree qualified in Hospitality Management, and have a minimum of five years of hotel Rooms Division experience, including at least three years in an Assistant Department Head position.
You will have excellent personal presentation and interpersonal skills, good problem-solving ability, and be proficient in hotel property management systems, in particular Opera and Micros Fidelio. You will be fluent in reading, writing, and spoken English. Strong supervisory and managerial skills are essential, with outstanding demonstrated coaching and development skills.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdfAplyr's read
Four Seasons is a global leader in luxury hospitality, attracting professionals passionate about delivering exceptional guest experiences in opulent settings.
What's promising
- •Four Seasons is renowned for its commitment to luxury and personalized service.
- •The company offers diverse career paths in hospitality, from culinary arts to technology.
- •Four Seasons invests in employee development, enhancing skills and career growth.
What to watch
- •High expectations for service excellence can be demanding for staff.
- •The luxury market is sensitive to economic downturns, affecting job stability.
- •Limited public information about internal career progression and employee satisfaction.
Why Four Seasons
- •Four Seasons emphasizes a strong culture of service excellence and attention to detail.
- •The company is known for its innovative approach to hospitality technology.
- •Four Seasons maintains a global presence with a consistent luxury brand experience.
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About Four Seasons
Four Seasons Hotels and Resorts is a Canadian-based international luxury hospitality company that manages and operates a portfolio of luxury hotels and resorts worldwide.