Sales Compensation Program Manager
Confirmed live in the last 24 hours
Playlist (Mindbody / ClassPass parent co)
Job Description
About the Company:
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
The Role You'll Play
Playlist is looking for a highly driven Sales Compensation Program Manager to own the execution of complex, cross-functional sales compensation initiatives across the business. You’ll thrive in a fast-paced, high-growth environment where priorities shift and inputs are often incomplete, bringing structure, clarity, and momentum to complex work. You will act as the quarterback across Sales, Revenue Operations, HR, Finance, and Payroll, driving alignment, pushing decisions forward, and ensuring programs are delivered accurately and on time. This role balances day-to-day execution with end-to-end program ownership, requiring both attention to detail and the ability to operate at a systems level. This is not a purely analytical or reporting role. Success requires driving execution across teams, managing competing priorities, and ensuring nothing falls through the cracks.
- Own end-to-end execution of sales compensation initiatives, including plan changes, pilot programs, policy updates, and process improvements
- Drive multiple concurrent, high-stakes projects, managing timelines, dependencies, and prioritization while ensuring delivery stays on track despite shifting inputs
- Partner with Sales, Revenue Operations, HR, Finance, Payroll, and other stakeholders to operationalize programs at scale, driving alignment and resolving conflicting priorities
- Translate program requirements into clear documentation, trackers, and governance routines that keep teams aligned and accountable
- Ensure accuracy and consistency of compensation execution by implementing validation checks, audit processes, and clear ownership across teams
- Surface risks, gaps, and decision points early, and push stakeholders toward timely decisions to keep delivery on track
- Support compensation planning cycles by coordinating across teams, tracking changes, and ensuring systems and processes are aligned for launch
- Help streamline and centralize incentive programs (e.g., spiffs), reducing operational complexity and improving scalability across a large sales organization
The Experience You’ll Bring
- 5+ years of experience in sales compensation, revenue operations, strategy and operations, consulting, or a similar cross-functional program ownership role
- Proven ability to drive cross-functional initiatives to completion, including managing stakeholders, timelines, and dependencies in complex environments
- Experience in startup, scale-up, or high-growth environments where priorities shift and processes are still being built
- Strong operational discipline, including building documentation, structured tracking, and governance processes that enable consistent execution
- Ability to influence stakeholders (including Sales and Finance), push for decisions, and hold teams accountable without direct authority
- Strong attention to detail and a consistent focus on accuracy, especially in environments where errors can impact compensation outcomes
- Clear written and verbal communication skills, with the ability to drive alignment and maintain momentum across teams
- Experience working within tools such as Xactly, Salesforce, and Excel to support program execution (tool expertise is secondary to execution ability)
- Comfort operating in ambiguity and building structure as processes evolve
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
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