Primary Details

Time Type: Full time

Worker Type: Employee

Provides administrative support for learning management system and delivery of Academy Operations across the life cycle of the program.

Primary Responsibilities • Ensure company processes and procedures are followed when developing and maintaining process documentation • Comply with relevant legislation, industry codes and company policies and procedures • Ensure compliance with global HR Change Control and Governance requirements • Understand and ensure security and data privacy standards are maintained in relationship to delivered reports •Collaborate with other departments or partnering with stakeholders to ensure success of learning and development activities • Ensure high level of customer service across the L&L team globally • Maintain relationships with third party vendors • Coordinate with Academy counterparts in providing data and analysis •Administer the day to day operations of the LMS and serve as point of contact for technical questions or troubleshooting. Communicate issues to stakeholders as warranted. • Work closely with curriculum development teams and training committees to ensure online trainings are set up/ configured accurately • Maintains a learning management system (LMS) that meet all regulatory compliance needs and ensure accuracy and integrity • Manages LMS functions which include monitoring of course content, course approvals, ensuring processes are completed within given timeframes • Administer leadership academy systems (Cornerstone, POL, Qualtrics, Workday HRIS) • Support the design of Academy processes/ programs • Create and maintain related communications across all academy processes • Works closely with vendors in managing logistics for Academy Programs • Prepare, deliver and manage reports as requested on a regular and adhoc basis Required Education • Bachelor's Degree or equivalent combination of education and work experience Required Experience • 1 year relevant experience Preferred Competencies/Skills • Proficient in MS Office applications including Excel • Excellent interpersonal skills • Ability to work within multiple deadlines/priorities • Strong attention to detail • Self-starter Preferred Knowledge • Has Knowledge with LMS i.e. Cornerstone, POL, Qualtrics, HRIS (Workday) or related systems • Has working experience on creating standard and adhoc reports as it relates to LMS and Academies • Understanding of HR Case management tool and relevant helpdesk systems/tools QBE Cultural DNA • Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements: •We are customer-focused •We are technical experts •We are inclusive •We are fast-paced •We are courageous •We are accountable •We are a team •All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices US Only - Disclaimer • To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Global Disclaimer • The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills:

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Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.