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R48778 External Sales and Service Advisor OBR(TALENTPOOL-Boom Street ) (Evergreen) (Open)

FirstRandFirstRand·Financial Services
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About the role

Job Description

To execute defined sales activities within a designated area, meeting set targets and fostering strong client relationships through consistent engagement and service excellence.
  • Identify and escalate potential risks which may lead to increased costs Adhere to standards and procedures to reduce costs
  • Identify process improvements to save costs
  • Drive and increase an average balance of a specific portfolio of assets Identify and utilize opportunities for net income return growth
  • Identify and utilize opportunities for liability growth
  • Achieve the Net Income Return for the Business
  • Drive an increase in average balance of specific portfolio of liabilities
  • Contribute to client service delivery culture through adherence to approved organisational service delivery principles
  • Resolve customer dissatisfaction/complaints by taking ownership of the problem
  • Deliver exceptional service adhering to relevant SLA agreements and offering appropriate solutions

 

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

17/06/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Skills & Tags

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Aplyr's read

FirstRand is a dominant force in South Africa's financial sector, attracting professionals focused on innovative banking solutions and ethical financial practices.

Synthesized from recent postings & public sources

What's promising

  • FirstRand is a market leader in South Africa's financial services industry.
  • The company offers diverse career paths across banking, risk management, and financial analysis.
  • Strong focus on ethical practices with roles like Chief Ethics and Conduct Risk Officer.

What to watch

  • High competition in the financial services sector may limit growth opportunities.
  • Limited public information about global expansion strategies.
  • Potentially high-pressure work environment due to industry demands.

Why FirstRand

  • FirstRand's extensive talent pool initiatives indicate a commitment to long-term employee development.
  • The company emphasizes ethical risk management and conduct.
  • Offers specialized roles like XVA Structurer, highlighting a focus on complex financial products.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About FirstRand

FirstRand Corporate Centre is a leading financial services provider in South Africa, offering a wide range of banking and financial products and services.

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