About Us 

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work. 

About the Role

The role of the Business Operations Lead is to provide executive support to the Company’s General Counsel and International President, both based in London, and their respective teams whilst optimizing business operations in a variety of functional areas. In this role you will act as a trusted liaison and maximize Leadership's efficiency by managing their time, communication and logistical needs with high levels of discretion and foresight. 

Responsibilities:

Executive Support:

• Serve as a point of contact between Leadership and internal/external stakeholders 

• Organize and manage complex calendars and conflicting priorities across multiple time zones 

• Assist with travel arrangements and monthly expense reporting

• Coordinate meeting preparation and compile and distribute thorough meeting notes with clear action items and owners

• Prepare and distribute reports and presentations and provide administrative support for all meetings

• Create and maintain organizational charts across functions including new joiners, leavers and functional reorganizations

• Support new joiners and onboarding/offboarding process

• Communicate with internal and external contacts to ensure that all tasks are being executed in a timely manner and to Leaderships standards

• Obtain signatures on legal documentation, and assist with posting of legal documentation

• Assist with company board meetings as needed, including scheduling and collating of board materials

• Schedule and drive the listening circles and support and drive engagement survey outcomes and action plans

• Compose and lead team communications for Leadership, manage communication channels, plan regional and functional connection moments, and coordinate All Hands preparation including agenda, deck, and recognition

• Plan senior leadership or cross functional visits to the market 

• Assist in managing Leadership T&E budget

Business Operations:

• Collaborate with functional leaders and cross-functional teams on ad hoc projects including change management initiatives 

• Oversee company-level reporting, qualitative and quantitative mechanisms to facilitate actionable processes and solutions 

• Lead execution of high priority strategic initiatives and projects for Leadership and the business 

• Engage with teams to provide specific operational projects for GM portfolio and program-level leadership support when needed

• Manage cross-functional projects or initiatives; bring together important stakeholders and help drive decisions

• Develop and manage substantive training opportunities for the wider teams

About You:

• Work tactically, quickly and efficiently to support senior leadership whilst being adaptable to fast changing needs and priorities

• A proven problem solver and able to make creative, forward-looking decisions

• Demonstrate strong attention to detail and accuracy and ability to exercise discretion

• Excellent Microsoft Excel and Powerpoint skills (as well as Google Sheets and Google Slides)

• Excellent project management skills

• Excellent communication skills (written and verbal) and ability to manage complex projects with many cross-functional stakeholder

• Ability to work with executives and senior stakeholders

Life at WeWork

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.