About the role
Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, June 25, 2026More than a career - a chance to make a difference in people's lives.
Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
Position Summary:
This position is responsible for reviewing and analyzing outage information and dispatching and directing field resources in restoration efforts associated with feeder level outages and below and ensuring accurate outage information is captured. This position also assist in substation outage restoration as needed under the direction of Grid Management, Sr DCC Operator or the Supervisor, DCC Operations. This position also authorizes and models in OMS, DMS or DSCADA work being performed on the distribution system, including tags (Hot Line, Clearance, Do Not Operate, and Informational). Supports the DCC Operator II during abnormal or emergency situations. Works a rotational shift within a 24 hour operational environment and is required to be on-call to participate in emergency storm center processes. Applicants must earn a passing score on the System Operator/Power Dispatching (SOPD) test to be considered qualified candidates.
Applicants must earn a passing score on the System Operator/Power Dispatching test to be considered as a qualified candidate.
Responsibilities
Under direction of a Shift Supervisor, Sr DCC Operator or Grid Engineer, direct outage dispatching for feeder level outages and below and assist with substation outages. Review outage information and dispatch appropriate field resources to restore power, troubleshoots and analyzes problems to provide possible fault locations and direct restoration efforts. Review, update and ensure correct outage information is modeled in the Outage Management System (OMS) and Distribution Management System (DMS). Also, ensure that the Distribution System model is kept accurate in OMS and DMS to ensure the best optimization.
Authorize, record and model in the OMS and DMS: Hot Line Tags (HLT), Clearance tags, Do Not Operate (DNO) tags, and Information tags. Under supervision and direction of Supervisor or Sr DCC Operator directs and models switching activities in order to maintain an accurate distribution model of the system for the best optimization for MWs from DMS. Periodically review tags in the system to ensure tags are removed promptly and that the system model and data are accurate.
Under direction of a Shift Supervisor, Sr DCC Operator, or Grid Engineer , monitor DSCADA and DMS systems including remotely opening and closing Feeder Circuit Breakers, Reclosers, and Regulators under normal and emergency situations. Install and remove hot line tags remotely. Monitor alarms from DSCADA and DMS and assist with determining appropriate response (e.g. low/high voltages, transformer load/temperature alarms, abnormal feeder lockouts, etc.) and provide notification/reports to others.
Under direction of a Shift Supervisor, Sr DCC Operator, or Grid Engineer assist in directing restoration efforts associated with large outages (e.g. feeder lockouts, substation outages, transmission line interruptions, etc.) and ensure that the OMS and DMS models are kept accurate for distribution system optimization to achieve MW reductions if called for on the Distribution System. Assist in developing and calling out emergency switching orders to isolate faults and restore power associated with these large outages. Provide possible fault locations, and if not provided automatically, perform the analysis to determine a predicted fault location.
Required/Basic Qualifications
High-school Diploma/GED
Preferred Qualifications
Associate degree
Previous Operator experience
Power Grid Operations (PGO) Ops and Field Experience
Additional Preferred Qualifications
Good written and verbal communications skills
Ability to deal with a variety of individuals from various socio-economic, cultural, and ethnic backgrounds.
Demonstrated computer and technical aptitude.
Knowledge of distribution systems, equipment, and operations
Working Conditions
Office environment
Ability to work in a 24 X 7 rotating shift schedule
Onsite Mobility Classification – Work will be performed at a designated company facility.
Specific Requirements
Applicants must earn a passing score on the System Operator/Power Dispatching test to be considered as a qualified candidate.
Starting minimum pay is in mid $70,000 range
Travel Requirements
Relocation Assistance Provided (as applicable)
NoRepresented/Union Position
NoVisa Sponsored Position
NoPlease note that in order to be considered for this position, you must possess all of the basic/required qualifications.
Aplyr's read
Duke Energy powers millions across the Southeast and Midwest, focusing on sustainable solutions and innovation. It's ideal for those passionate about energy and engineering.
What's promising
- •Duke Energy's commitment to sustainable energy solutions aligns with growing environmental concerns.
- •The company offers diverse roles, from engineering to regulatory strategy, indicating varied career paths.
- •Duke Energy's large customer base ensures stability and continuous demand for skilled professionals.
What to watch
- •The energy sector faces regulatory challenges that can impact operations and job security.
- •Duke Energy's nuclear operations may concern those wary of nuclear energy risks.
- •Limited public information about internal culture and work-life balance at Duke Energy.
Why Duke Energy
- •Duke Energy's extensive nuclear operations set it apart from many energy companies.
- •Strong presence in both electricity and natural gas markets enhances its service diversity.
- •Focus on innovation in sustainable energy solutions highlights its forward-thinking approach.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Duke Energy
Duke Energy is a leading energy company in the United States, providing electricity and natural gas to millions of customers across the Southeast and Midwest. The company is committed to sustainable energy solutions and innovation.
