Software Developer II - Customer Care & Billing Utility Software (Front End)

Company Overview:  

For more than 50 years, NISC has developed and implemented enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld’s Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our team.  

Our Members have over 18 million end customers (residential and businesses who receive power, internet, television and/or telephone services) that our enterprise software solution enables our Members to compete effectively in the industry, while excelling in customer service.   

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Position Overview: 

NISC is always seeking out talented software developers & engineers who are motivated, collaborative, and excited to solve complex challenges. We’re especially interested in individuals with experience working on a full stack, heavier front end development team. 

We look for individuals who thrive in a team environment, are committed to accomplishing shared goals, and are eager to learn and innovate. This position would be on our iVUE Connect Utility Customer Care & Billing Software Development team, which is NISC's solution providing functionality to dynamic pricing options and help utility companies provide enhanced customer service to their Members (customers).  

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Essential Functions: 

• Design and build responsive web applications
• Stand up RESTful web services
• Container-driven development (Kubernetes, microservices)
• Collaborate with cross-functional teams to research, design, and implement new features
• Research, analyze, and resolve moderately complex customer issues and bugs
• Unit test and integration test code as needed
• Follow all established software development methodologies and procedures
• Explore and prototype intelligent agent-based features that enhance user experience or automate workflows
• Other duties as assigned 

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Desired Experience and Skills Preferred: 

• Generally, requires 5+ years’ experience in software development
• Proficient with Angular and/or TypeScript 
• Java or other object-oriented programming experience
• Experience with RDBMS (Postgres, Oracle)
• Experience with automated testing methods (Unit, Integration, Contract, End-to-end) 
• Experience with cloud technology stack (AWS, Kubernetes, Spring Boot, Kafka, SSO, Cassandra)
• Proficient in developing responsive content and managing performance optimization
• Understanding of modern software engineering principles (managing complexity, abstraction, separation of concerns, modularity, cohesion, coupling) 
• Working knowledge of web trends, architecture, and deployment patterns
• Experience with Git, including branching/merging workflows
• Understanding of Test-Driven Development and validating acceptance criteria
• Experience with JIRA, Confluence, Bitbucket, Bamboo
• Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role
• Commitment to NISC’s Statement of Shared Values 

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Work Schedule:     

• Hybrid from the following office location:    
  • Cedar Rapids, IA
  • Lake Saint Louis, MO 
  • Mandan, ND
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