SVP of Admin Services

Confirmed live in the last 24 hours

Tide

United Kingdom

Remote

Posted April 23, 2026

Job Description

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.

Tide facts:

Tide is available for UK, Indian, German and French SMEs
Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
Over $300 million raised in funding
Over 2,500 Tideans globally - we’re diversity champions!
We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.

ABOUT THE TEAM:

Admin Services is a critical component in Tide’s strategy to provide SMEs a strong business management platform. Our mission is to simplify and automate the essential administrative and financial workflows that SMEs rely on to run their businesses and enable them to focus on growth rather than operational complexity.

The Admin Services vertical spans multiple high-impact verticals, including:

Invoicing
Payroll
Expense management
Business registrations and compliance
Accounting and tax

Collectively, these services form the backbone of how businesses manage their day-to-day operations. With strong early traction and a large, underserved market opportunity, we are focused on building a scalable, high-margin, and deeply embedded and connected platform of admin solutions.

Over the next phase of growth, we aim to:

Scale each product line into meaningful standalone revenue lines
Leverage automation and emerging technologies (including AI) to transform service delivery
Expand across key international markets
Build a highly effective, multi-layered organisation to support long-term growth

ABOUT THE ROLE:

We are seeking a commercially driven, enterprise-minded SVP of Admin Services to lead and scale this multi-product division into a category-defining business.

This is a senior CEO-style role, with ownership of strategy, execution, and financial performance across multiple product lines. You will be responsible for continuing to make Admin Services a high-growth business within Tide’s product suite, while ensuring operational excellence and a seamless member experience.

You will operate as a business owner first, with a strong emphasis on commercial strategy, market expansion, and breaking through execution barriers leveraging your leadership team for deep product and domain expertise.

As SVP of Admin Services, your responsibilities will include:

Strategic Leadership & P&L Ownership: Define the vision and strategy across all Admin Services product lines, owning full P&L accountability and driving growth, profitability, and long-term scalability.
Product Line Expansion: Scale existing services such as invoicing, payroll, expense management, registrations and accounting & tax into meaningful business lines, while identifying and building adjacent opportunities, both in the UK and internationally.
Commercial & Go-to-Market Ownership: Own pricing, packaging, monetisation, and distribution strategies. Drive acquisition, engagement, retention, and cross-sell across the portfolio.
Team Leadership & Organisation Building: Build and lead a high-performing, multi-layered team, with strong leadership across product, operations, and commercial functions.
Operational Excellence: Establish scalable processes across onboarding, servicing, compliance, and support, ensuring high reliability an

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