About the role

Are you the type of person that enjoys working for a Company where employees are valued, rewarded, and encouraged to challenge themselves to grow personally and professionally?

Do you like working for a family owned Company that is a leader in each of our respective industries and allows you the opportunity to contribute to our success?

If you answered “yes,” then apply now for your opportunity to join a remarkable organization where personal and career goals are realized.

OUR NEXT CLASS ANTICIPATED START DAY IS: Spring/Summer 2026 Date TBD

(Class date and time are subject to change)

Apply now to be considered.

What’s In It For You:

Competitive hourly wage with free/discounted services
Medical, Dental and Vision insurance available day
Award-winning, positive work environment
Opportunity for advancement
Employee recognition programs
401(k) plan participation

What You’ll Be Doing:

Resolve routine inbound and limited outbound customer inquiries over the telephone
Proficient handling of technical support inquiries for, Internet, phone, email, and other troubleshooting needs.
Accurately enter service call information including communication of troubleshooting steps performed.
Responds to customer concerns/requests, explains available options, and meets call quality expectations.
Promote sales by explaining available services.
Use provided training materials and job tools to quickly and accurately resolve customer issues
Other functions that may be assigned

What You’ll Need:

High school diploma or general education degree(GED) is required
Basic computer skills are required; multitasking ability and typing skills are necessary for success
Ideal candidates have at least 6 months of experience in a customer service, retail or office environment
Strong communication skills; friendly attitude, active listener, articulate, self-assured and professional
Motivated and dependable person with strong work ethic and a high degree of integrity
Ability to quickly and effectively adapt to changes in the work environment
Coachable person who is eager to learn new skills and take on new responsibilities
Must have the ability to work flexible afternoon/evening weekday and/or weekend shifts

Who We Are
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.

Armstrong is an Equal Opportunity Employer.

Aplyr's read

Armstrong Group excels in innovative construction solutions, attracting professionals in technical and operational roles across diverse shifts and locations.
Synthesized from recent postings & public sources

What's promising

•Strong reputation for innovation in ceiling and wall systems.
•Wide range of roles indicates diverse career opportunities.
•Presence in multiple locations offers geographic flexibility.

What to watch

•Limited public information about company culture and employee satisfaction.
•Potential for high turnover in shift-based roles.
•Industry-specific downturns could impact job stability.

Why Armstrong Group

•Specializes in ceiling and wall systems, setting it apart in the construction sector.
•Offers roles across various shifts, catering to different lifestyle needs.
•Combines technical and operational expertise in its workforce.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Armstrong Group

Armstrong Group

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Armstrong is a leading provider of innovative solutions in the construction and building materials industry, specializing in ceiling and wall systems.