EAP Affiliate Counsellor Network Operations Manager

Confirmed live in the last 24 hours

Lyra Health

Ontario, Canada

On-site

Posted April 10, 2026

Job Description

About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

The Network Operations Manager is responsible for operationalising the strategic vision of the Clinical Operations Manager to enable global account growth within the Canadian market. This role translates high-level strategies into actionable plans, overseeing the end-to-end recruitment, onboarding, and performance management of a high-quality provider network. By ensuring compliance and effective resource allocation, this role is pivotal in scaling service delivery and guaranteeing the capacity required for global clients in Canada.