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Customer Order Management Specialist

StrykerStryker·Medical Technology

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Posted

12 days

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About the role

Work Flexibility: Hybrid

As Customer Order Managment Specialist you will provide first class customer service towards customers and be first point of contact for Stryker indirect business  distributors.

What You Will Do

  • Support and execute the logistics in accordance with customer requirements, Business rules, CSD objectives, RA/QA and Trade Compliance
  • Interact with Supply Chain for inventory availability
  • Interact with responsible functions to ensure right allocation decisions are taken
  • Support tactical issues with forwarders, distribution coordinators and customers
  • Identify opportunities for service & process improvement
  • Participate in initiatives / projects to improve service, productivity, processes and/or cost reductions
  • Will ensure compliance with all aspects of our Quality Management System, from alert notification through total customer’s satisfaction
  • Will support the Customers and Sales force through continued system and or policy improvements
  • Maintain team and individual compliance

What You Need

  • 3-5 years experience in International Customer service & Distribution processes
  • Experience with preparing export documentation
  • Excellent knowledge of the English language
  • Mastering Office and experience with Oracle, SAP and MS Office applications.
  • Service oriented
  • Team spirit
  • Self starter
  • Focus on details, analytical mind

Travel Percentage: 10%

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Aplyr's read

Stryker excels in medical technology, attracting professionals passionate about innovation in orthopedics, surgical, and neurotechnology solutions.

Synthesized from recent postings & public sources

What's promising

  • Stryker's innovative products lead advancements in orthopedics and neurotechnology.
  • Global presence offers diverse career opportunities across multiple regions.
  • Strong focus on research and development fosters continuous innovation.

What to watch

  • High competition in the medical technology sector may impact market share.
  • Regulatory challenges can affect product launch timelines.
  • Complex organizational structure may slow decision-making processes.

Why Stryker

  • Stryker's commitment to innovation in medical technology sets it apart.
  • Diverse product range across orthopedics, surgical, and neurotechnology.
  • Strong emphasis on employee development through varied roles and internships.

Aplyr’s read is generated by AI from public sources. Was it useful?

03

About Stryker

Stryker is a global leader in medical technology, offering innovative products and services in orthopedics, medical and surgical, and neurotechnology and spine.

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