About the role

Aplyr's Quick Take

This role is for a Windows Server Specialist focused on maintaining and optimizing Windows server environments, including deployment, troubleshooting, and support. You'll work hands-on with various Windows Server versions and related technologies in a mixed physical and virtual setup, ensuring high availability and performance.

Good fit

Ideal candidates have several years of experience with Windows Server technologies and virtualization, particularly VMware. A proactive, problem-solving attitude and strong scripting skills in PowerShell or VBScript are essential for success.

Worth noting

The position is described as a career accelerator, suggesting strong growth potential. However, the spec is vague on specific day-to-day responsibilities, which might lead to uncertainty in the role's expectations.

Job Title:

Windows Server Specialist

Job Description

• Drive ongoing efforts to achieve a proactive IT operation. • Deploy, upgrade, or migrate a specific Microsoft technology following proven best practices. • Uncover the root cause of IT issues. • Build new skills to improve IT services and support.
You will be responsible for customer satisfaction, deployment, adoption, and support of Windows Server / Client initiatives. Assist customers in building, deploying, operating, and optimizing complex enterprise environments. This job has proven to be a career accelerator for hundreds of engineers over the years. You will be a trusted advisor, a specialist the room is looking to for guidance, education and adherence for best practices, risk mitigation etc.

Roles and Responsibilities and day to day activities:

Expert of the Windows servers 2012 R2, 2016, 2019 and 2022.
Good knowledge of Active Directory . Experience with Active Directory and group policies, multi-forest multidomain environment knowledge
Expert in VMware technology
Maintenance and deployment of the MS Windows OS ( Physical / virtual)
Responsible for daily operations of Windows based servers running in a mixed physical and virtual (VMware ESX) environment.
Manage high availability of servers and services.
Design, rollout and maintain Active directory Forest and Domain along with Domain Trust relationships, replication, and rollout.
Experience with WSUS servers and clustered filesystems
Knowledge of Power Shell scripting
Support of file and print services, RADIUS, DNS and DHCP, Domain Controller replication, and organizational unit management. - Capable of using writing scripts in either MS PowerShell or VBScript
Installation/Upgrade and maintenance of Windows Operating system
Knowledge in Azure AD
Installation and configuration of IIS 6, II7
Co-coordinating with Hardware vendor for regular maintenance of server hardware and resolving hardware issues.
Windows Security Patch and Antivirus installation.
Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.).
Ongoing management and maintenance of Windows servers. Execute pre-defined tasks and tasks as instructed. Recover from minor system failures/partial failures.
Responsible for the implementation, operation, maintenance, backup, system security and system integrity of Microsoft Operating systems .Perform periodic performance reporting to support capacity planning.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.

Key Skills required:

Networking L3 Must Have
Windows Server L3 Must Have
RDS L2 Must Have
Window Cluster L3 Must Have
DNS L3 Must Have
DHCP L3 Must Have
VMWare L2 Must Have
RCA L3 Must Have
Client Handling L3 Must Have
Communication Skills L3 Must Have
AD (DFS, Group Policy - L3,
AD Restoration, Upgrade,
Domain Migration) L3 Must Have
Willing to Work 24/7 L3 Must Have
PowerShell L3 Good to Have
IIS L2 Good to Have
Certificate Authority L3 Good to Have

Key Skills required:

Windows Server L3 Must Have
RDS L2 Must Have
Window Cluster L3 Must Have
DNS L3 Must Have
DHCP L3 Must Have
RCA L3 Must Have
Client Handling L3 Must Have
Communication Skills L3 Must Have
AD (DFS, Group Policy - L3,
AD Restoration, Upgrade,
Domain Migration) L3 Must Have
Willing to Work 24/7 L3 Must Have
PowerShell L3 Good to Have
IIS L2 Good to Have
Certificate Authority L3 Good to Have

Overall activities/responsibilities with Client (not limited to only below):

• 100% Technical Leadership quality and handling escalations.

• Conversing with stakeholders/business/application owners.

• Driving troubleshooting and providing clear action plans, follow up to closure.

• Collaborating & partnering with team members internally & externally.

Non-Technical/Soft Skills:

• Strong Communication.

• Knowledge transfer and Presentation Skills

• Ability to handle tough situations/spots.

• Commitment/ownership/accountability.

• Confident/Authoritative in handling customers/clients.

• Ability to propose delivery roadmap based on opportunities.

• Thrive to learn constantly.

Location:

IND Pune - RMZ 1st Floor (Sublease to CIND)

Language Requirements:

Time Type:

Full time

Aplyr's read

Concentrix excels in delivering customer experience solutions globally, attracting professionals in technology and customer engagement to enhance business performance.
Synthesized from recent postings & public sources

What's promising

•Concentrix offers diverse career opportunities across technology and customer service roles.
•The company has a strong global presence, providing international career mobility.
•Investment in technology solutions enhances their competitive edge in customer engagement.

What to watch

•High employee turnover is a common issue in the BPO industry.
•Work-life balance can be challenging due to demanding client needs.
•Limited public information about career growth opportunities within Concentrix.

Why Concentrix

•Concentrix's focus on technology-driven customer solutions differentiates it in the BPO sector.
•The company supports bilingual and multilingual roles, reflecting its global client base.
•Concentrix's strategic partnerships enhance its service offerings and market reach.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Concentrix

Concentrix

concentrix.com

View company

Concentrix is a global provider of customer experience solutions and technology, specializing in customer engagement and improving business performance.