Sr. Manager, Sales Engineering

Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. 

About Superhuman

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.

The Opportunity

• Lead and manage a team of Sales Engineers focused on supporting higher education clients, providing ongoing coaching and mentorship to maximize their impact.
• Build strategic partnerships with Education Account Executives to ensure alignment and collaboration on key opportunities and initiatives.
• Drive projects and implement processes that enhance efficiency and overall team performance.
• Oversee the technical pre-sales process, ensuring your team is equipped to handle complex education procurement requirements, security reviews, and technical integrations.
• Adapt strategies to align with product updates and the evolving needs of educational institutions, responding proactively to market changes.
• Act as a key player in scaling the Superhuman for Education go-to-market efforts, working to improve critical metrics like win rates and deal sizes within the Education segment.
• Ensure sales feedback is communicated to Product/Engineering teams to inform development and shape go-to-market strategy, aligning our product with customer needs.

Qualifications

• 5+ years of management experience in Sales Engineering, Solutions Consulting, or Value Engineering within a SaaS company.
• Experience managing sales engineering/pre-sales teams that support complex sales cycles in the Education sector is a plus.
• Demonstrates strategic thinking and the ability to execute key initiatives that improve team performance and efficiency.
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