Cash and Trade Processing Analyst

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

The Cash and Trade Proc Analyst 1 is an intermediate level role responsible for executing complex transactions and participating in complex processes in coordination with the Transaction Services team. The overall objective is to act as a subject matter expert while processing all regular transfers, payments, trade transactions, and wholesale card activity.

We’re currently looking for a high caliber professional to join our team as Officer, Cash and Trade Processing Analyst 1 - C09 - Hybrid (Internal Job Title: - Cash and Trade Proc Analyst 1 - C09 (Hybrid) based in Penang, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• (Optional) We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Securities & Derivatives Analyst 2 is an intermediate level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to facilitate the clearance, settlement and investigation of client securities and derivatives transactions.

In this role, you’re expected to:  

• Process all regular, restricted and legal transfers; which include processing of payments, receivables, trade transactions, liquidity flows and wholesale card activity
• Ensure transactions are processed efficiently, act as a SME (subject matter expert) and recommend process improvements
• Evaluate and recommend solutions to problems through data analysis, technical experience and precedent
• Anticipate and respond to requests for deliverables with internal and external clients and vendors
• Contribute to and collaborate with cash & trade operations projects as needed
• Develop comprehension of how the cash & trade operations team interacts with others in accomplishing objectives
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Must be proficient in communicate Cantonese and Mandarin
• This is a Trade operations customer service task.
• Act as the single point-of-contact for all key Customers & facilitate resolution of their Trade related queries by liaising with all the internal partners like: Operations, Compliance, Coverage, Product Team, etc.
• Play a key role in timely resolution of queries and optimal service delivery within desired timelines.
• Act as a focal point for all service-level initiatives.
• Pro-actively engage Coverage & Product teams and provide business leads on key parameters like: Volume, Product, Revenue trends, etc. from Key Customers.
• Establish healthy business relations with Customers for securing repeat business & long term Customer loyalty.
• Work closely with the Operations Teams in identifying opportunities for improvement in the process, geared towards enhancing the over-all ‘Customer experience’
• .Consider risk and control issues when providing solutions to Customers & ensure pro-active escalation of key issues.  

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s degree in accounting/finance/business studies/technology or equivalent
• Previous relevant experience preferred
• Fundamental comprehension of financial industry regulations
• Effective verbal and written skills
• Effective communication and analytical skills 

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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